Responsibilities:  - Head the SAP Operations   - Manage the P & L and ensure margins in line with the company expectations without compromising quality and growth  - People and SAP Competency Management including SAP expertise, Program and Project Management, Service Delivery management and front end consulting skills  - Responsible for revenue, EBIT, NPS, Quality, Attrition  - Manage engagement staffing levels to deliver against client revenue and adequate manage capacity for growth  - Strong delivery expertise and accountability of ensuring on time, on budget delivery which would lead to client referenceability  - Support Genpact sales and solutions resources in building high class client responses  - To work closely with the Business Development Team to close engagements, execute deals and deliveries and lead from the front where required  - Strategize on market positioning across SAP products using Genpact's process depth and customer focus  - Collaborate effectively with other key Genpact stakeholders within the organization (Verticals, Support functions, Competency, Technology and consulting teams)   - Mature the team to become thought leaders for the subject matter domain both within Genpact and with target customers  - Bringing creative ideas and new value propositions to Leadership team executives and stakeholders, building up the reputation of being a trusted advisor for the clients.  - Provide subject matter expertise across technology/functions to drive implementation of technology strategy and roadmap direction.  Experience & Competencies:  - 15+ years of industry experience (10+ in IT organizations).  - At least 5 years of relevant experience in managing a SAP Unit in an IT organization, supervising teams and delivery. Should have managed sizeable IT unit operations.  - Exceptional verbal/written communication and presentation skills.   - Hands on delivery experience is a must - having managed complex SAP engagements (Implementations, Rollouts, Upgrades, AMS, Consulting)  - Should be good with one or two modules of SAP and should have good understanding of suite of SAP products. (Preferably Finance)  - Ability to front end with customers. Needs to have experience in providing solutions for complex business situations and exposure to Consulting Role  - Deep Contract Management and Vendor Management with IT industry domain expertise and with complex engagements/global rollouts  - Experience of partnering with third parties, Budget management and People Management   - Broad functional knowledge within the ERP domain, and able to connect with a variety of operational as well as executive level stakeholders on their specific pain-points   - Proven track record of customer management, P/L management for the Unit, People Management, Program management and strong delivery experience managing complex engagements/global rollouts of Process Improvements, and Technology. Ability to build deep partnerships and strong internal teams in a highly matrixed, culturally diverse global organization  - Experience of handling large global teams with onsite/offshore, nearshore, IT Managed services and other delivery models.  - Need to have strong experience in all facets - Pre Sales, Solutioning, Delivery, Competency and Practice  - Ability to manage multiple geographies and understand / appreciate the cultural nuances   - Ability to work effectively in virtual and geographically and culturally diverse teams and with all levels of the organization  Qualifications/Requirements:  - Academic Professionally qualified  - Excellent written and verbal communications skills  - Strong customer management and presentation skills  - Understanding of ITIL, Six sigma, CMMi frameworks and SAP offerings  - Willingness to travel frequently

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Genpact - Global Operations Leader - SAP 

Genpact - Global Operations Leader - SAP  ,Job Description for Genpact - Global Operations Leader - SAP  in Genpact in  Others for (10-16) years of experience. Apply Now!

Job Description for Genpact - Global Operations Leader - SAP  in Genpact in  Others for (10-16) years of experience. Apply Now!