Genpact - Assistant Vice President - Pharma Site Lead

AVP - Pharma Site Lead

Key responsibilities :

- Manage overall site responsibility - Operations delivery, infrastructure, logistics and functions

- Communicate effectively and develop relationships with all Pharmalink global teams

- Promote the site effectively internally and externally; ensure growth expectations are met

- Identify opportunities to provide business impact to customer and deliver beyond commitments through standardization, consolidation, lean/six sigma, best practices framework, case studies, benchmarking for making processes more efficient and effective

- Actively engage with customers to understand and address customer pain points and vision

- Provide direction and coaching to the operations team to align to customer goals and deliver on commitments consistently

- Ability to foresee risks, be proactive and predictive while developing mitigation plans

- Ability to build impact-full customer relationship, enhance Net Promoter Score

Role requirements :

- 10+ years of experience in the industry

- Good communications skills.

- Handling Multiple Stakeholder