GE Capital Retail Finance - Analyst - Operations Analytics

Position Title: Analyst - Operations Analytics

About Us:

GE Capital's Retail Finance business is among the country's most successful retail lenders, with 80 years of experience in consumer financing. The business, which originates loans as a unit of GE Capital Retail Bank, provides credit card programs to retailers and consumers in the United States and Canada. We build better businesses through customized private label and bankcard credit programs to national and regional retailers in the U.S., as well as private label credit card programs, promotional and installment lending, bankcards and
financial services for consumers through dealers; national, regional and independent retailers; contractors; manufacturers; healthcare practices; and service providers across nearly 20 industries.

We are committed to being an employer of choice, offering competitive rewards, compensation and benefits. When you join our team, you become part of a stimulating work environment with vast opportunities to sharpen your skills and embrace new leadership challenges.

Please note that candidates for this role will not be eligible for transfers internally to other GE businesses.

Role Summary/Purpose:

- As a Reporting Analyst you will have the opportunity to work on various business initiatives that contribute to GECF-Americas, Retail Finance's growth and productivity objectives. This role enables you to work directly with the business in various reporting needs.

- You will have the opportunity to work with cross-functional teams and leverage state of the art tools (viz., SAS, BI).

Essential Responsibilities:

- Understand requirements and create reports based on ad-hoc requests.

- Maintain existing reports by ensuring accuracy & timely delivery.

- Interpret reports & provide business insights.

- Liaise with teams (local & remote) to gather requirements & build reports.

- Automate reports.

- Create dashboards/presentations to be reviewed with Senior Leadership

- Document Processes

- Develop cross-functional business dashboards - by gathering requirements, seeking management feedback, mapping data source/process mapping, building dashboards.

- Strong Process Management Skills

- Ability to manage timelines and meet or exceed targets

- Ability to troubleshoot/work through roadblocks, come up with options/recommendations to mitigate

- Able to work with minimal direction but not afraid to ask questions when appropriate

- Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

- 1-2 years of experience in Reporting domain

- 1-2 years of hands-on expertise in SAS coding.

- Working experience with Microsoft suite of tools (viz., Excel, PowerPoint)

- Strong Team Player in cross-functional environment.

- Strong written/oral communication skills.

- Able to work hours that compliment US, not necessarily match but have some degree of overlap.

- Graduate in any discipline.

Desired Characteristics:

- Exposure to consumer finance/credit card domain

- Experience working with reports/analysis for Customer Service, Collections or Risk

- Good understanding of various Operations processes.

- Work experience in a US financial institution or bank.

- Graduate or Post Graduate in quantitative discipline.