Key Performance Indicators
- Calibrate growth (for applications) in line with current segments
- Manage cost in line with lower revenues
- Minimize production issues.
- Implement a process management & improvement framework
- Ensure adherence to culture with focus on Integrity, Discipline, Teamwork (no silos) & Care
- Focus on retention, development and employee engagement
- Ensure strong corporate governance, regulatory compliance & adherence to management model
Task performed
- Deep understanding of user requirements
- Ability to communicate equally well with vendor tech team and user team
- Project Management
- Vendor management
- User Interface
- Timely deliveries
- Minimizing reworks
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