About Flipkart.com :   Flipkart is India's largest eCommerce player with a valuation of over US $11 billion and sales of US $3 billion. Globally, it is among the top 5 most valued privately-funded technology-driven company (after Xiaomi, Uber and Airbnb).  Our goal is to re-invent how people shop and buy digitally. Flipkart is known for its path-breaking services such as Cash on Delivery, and a 30-day replacement policy. Flipkart is the only online player offering services like In-a-Day Guarantee (50 cities) and Same-Day-Guarantee (13 cities) at scale. Flipkart's mobile app is one of the most downloaded and used app in the country.Launched in October 2007, Flipkart has become the preferred online marketplace for leading Indian and international brands offering over 20 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle.  Flipkart, currently 33,000 people strong, has 30 million registered users clocking over 10 million daily visits. Flipkart's technology has enabled it to deliver 8 million shipments per month and this number's only growing.  About the Role :  Job Title : Senior Manager - Vendor Management   Location : Pune  Job Role :   - Manage performance of assigned Vendor partner on all Operations SLAs and performance metrics  - Will be responsible for all Operations related metrics specific to Voice, Email and Chat for the assigned Vendor partner  - Engage with other Vendor Managers and internal SRM teams for smooth functioning of his/her Vendor Operations  - Cross-functional engagement with SRM support functions and other cross-functional teams within the organization - both with the Partner and within FK  - Periodic engagement on performance and other initiatives with key members of Vendor team  - Planning and scheduling of periodic performance reviews with key Vendor and FK stakeholders  - Will be based out of the Partner location, with occasional travel to Bangalore for meetings/reviews  - Closely work with WFM team to determine staffing and other infrastructure capacity requirements by analyzing forecast planning factors, including service levels, volume patterns, and other business parameters  - Responsible for analysing performance trends and provide recommendations to the Leadership  Key Skills :  - Experienced in ITES business  - Previous experience in Vendor Management for at least 2 - 3 years will be essential  - MBA (General Management/Planning specialization/Operations Management) from premier/ tier-1 B-school would be an advantage  - Deep hands-on operations experience, having managed large FTE teams  - Very good relationship building and alignment building skills  - Very good understanding of WFM requirements related to forecasting, scheduling, MIS, etc is a must  - Strategic orientation towards industry best practices around WFM, QA, Process improvement and excellence  - Excellent analytical skills and decision making ability  Harsha K P Talent Acquisition Team

Pune

Flipkart - Senior Manager - Vendor Management 

Flipkart - Senior Manager - Vendor Management  ,Job Description for Flipkart - Senior Manager - Vendor Management  in Flipkart in  Pune for (4-7) years of experience. Apply Now!

Job Description for Flipkart - Senior Manager - Vendor Management  in Flipkart in  Pune for (4-7) years of experience. Apply Now!