- Founded by successful professionals from venture capital, consulting and investment banking, fisdom is disrupting the way Indians save and invest.   - The company has been backed by high quality investors including venture capital investors.   - We are looking for a strong leader to run our operations   Key Responsibilities :   Setting up processes for various customer interactions (onboarding, investing, profile changes, collecting feedback, etc) and monitoring the same  Managing customer interaction across channels like chat, email and phone  Hiring, managing a team of customer service executives  Ensuring appropriate communication with customers for routine cases as well as exceptions  Managing the transaction operations team and ensuring smooth flow of transactions  Handling broader office management tasks  Mentoring new recruits in operations team.  Pre-requisites :   - Graduate / Post Graduate preferred   - Experience in managing customer support operations in a bank or in a mutual fund or insurance firm or in a large distributor  - Understanding of financial products like mutual funds, insurance etc  - A highly driven individual with a go getter attitude   Compensation: Market compensation

Bangalore

Fisdom - Head - Operations 

Fisdom - Head - Operations  ,Job Description for Fisdom - Head - Operations  in Finwizard Technology Pvt Ltd in  Bangalore for (6-10) years of experience. Apply Now!

Job Description for Fisdom - Head - Operations  in Finwizard Technology Pvt Ltd in  Bangalore for (6-10) years of experience. Apply Now!