Engagement Manager - US Healthcare Domain

Our Client is a Product Based Company into BPM / ECM Domain

Position: Engagement Manager - US Healthcare Domain

Job Location : Delhi

Role Definition:

Identify continuous growth opportunities for new business as per account expansion target.

Execution of ongoing engagement such as implementation, change request, renewal of ATS / AMC, additional resource deployment, additional licenses and additional process deployment.

Work with Delivery Head and CRM in reviewing the progress of ongoing implementation, new business opportunities and the Booking-Billing-Collection figure as per account expansion target.

Build proposals for the new opportunities and involve CRM / Business Head, as needed.

Build relationship with Key Decision Makers as well as Users.

Qualification: MBA

Skill Set Required:

- Current designation must be designated as Account Manager

Knowledge of system integration issues

- Knowledge of estimation, planning, project management, budgeting and quality assurance as it relates to ECM/ BPM practices

- Strong customer orientation and ability to establish and maintain effective work relationships at all levels.

- Ability to gather and analyze data and draw logical conclusions.

- Thorough understanding of Project Management methodologies and tools.

- Good analytical capabilities and excellent time management skills.

- Must be comfortable working with and cross-functional teams.

- Proactively maintain existing relationships and leverage relationships to develop a sales pipeline; develop new opportunities to increase company visibility in the account. Will carry an annual billing target

- Ability to coordinate and prioritize customer requests with the assistance of other managers to ensure the highest level of service possible to the customer.

- Strong customer Focus & Ability to establish and maintain effective work relationships at all levels.

Interested Candidates please mail your profile or call on 080 - 25356334 / 25356335