Engagement Manager - Retail/CPG

We currently have an opening for an "Engagement Manager" to service our client

This is an onsite opportunity candidate/ Consultant should have valid work authorization in USA

Position:- Engagement Manager

Location:- Bangalore/USA

- He/She will be the primary face of AQ for clients, and will be responsible for relationships with various client teams.

- The candidate will also lead the AQ onsite team, assume leadership for key content ideas and findings, structure engagement activities to produce practical recommendations, and develop new business opportunities.

- This is a key hire for the company as we expect this engagement to be a huge growth driver for the company going forward.

- Act as a strategic leader and advisor to deliver value and ensure a high level of satisfaction.

- Own the revenue goals for the client - Identify growth opportunities among existing client relationships, build new relationships and meet defined revenue goals.

- Manage onsite team Understand requirements, recruit, train and retain.

- Work closely with the client teams to deliver consumer insights aimed at improving consumer engagement and retention.

- Work with and present to client senior management on a regular basis.

- Bring thought leadership and cutting edge marketing thinking to solve client business problems.

- Actively listen and interpret the needs of clients to formulate appropriate recommendations and identify new areas in which AQ can provide value-added services.

- Collaborate with the larger AQ team to provide client support and develop solutions. This would involve working remotely with the team based out of India.

- Mentor and coach the team on addressing client requirements effectively.

- Manage projects as required.

- Work as a partner with AQ founders to drive growth strategy for this client and identify opportunities among other large clients in the same area.

Essential SKILLS & Competencies:

- Able to form relationships, build trust and work collaboratively on small and large teams across functions and in a professional and respectful manner.

- Should be willing to continuously co-ordinate with clients and teams in India.

- Have a consulting orientation; gather different perspectives, examples and use them to enrich day-to-day work.

- Good marketing domain knowledge, particularly in the retail/CRM/Direct Marketing domain.

- Multi-talented individual that can work both at the strategic/executive level and at the tactical/analyst level.

- Should be good at analytical thinking & breaking down large problems into solvable chunks.

- Excellent presentation and written skills.

- Experience on working with large databases would be ideal.

Qualifications:

- Master's degree (MS, MBA, etc.) with a major in quantitative field (Statistics, Predictive Analytics, Economics, Engineering, Mathematics, etc.).

- 8 - 10 years of experience in marketing experience in the Consumer goods and services and/or, Retail sector.

- 2-3 years of CRM related analytics experience (Direct Marketing or Retail expertise would be ideal)

- 2-3 years of Client servicing and/or consulting experience would be a bonus.