Dr Reddys - IT Head Europe & HR Systems

Purpose :

To Provide support from an IT standpoint to all strategic initiatives at Dr Reddy's; design, plan and manage implementation of Information Technology strategy and initiatives at Dr Reddy's - Specified geography or Business.

Within: Regulatory frameworks and broad organizational guidelines and budgets

With the objective of : Enabling business processes to achieve organizational goals of growth and profitability

Responsibilities:

1 Strategic Initiative Support - Country specific

Interact with BU heads and seek inputs on new initiatives, existing issues and required improvements; design, conceptualize and initiate IT projects based on mapping of technology solutions against business requirements; provide approvals for IT projects requested by BU heads; sign off on technical specifications of projects; review project plans prepared by project managers; monitor project progress (daily for critical projects and weekly for all other projects) against project plans; provide support to project teams as and when required; roll out change management interventions during implementation of new projects; seek feedback from business on IT enablement of new initiatives and initiate improvements to systems/applications/policies as required

IN ORDER TO ensure robust support to all strategic initiatives in the firm

2 IT Budgeting - Country Specific

Prepare annual budgets highlighting revenue and expenditure estimates; provide approvals for all IT spends( hardware and software) initiated across all regions and businesses; review and approve project-level budgets prepared by project teams

IN ORDER TO ensure that sufficient investments are made to achieve the expected outcomes

3 Capacity Planning - Country Specific

Monitor capabilities and usage of IT architecture (network, storage, application, middleware, etc); devise long term server/storage strategies related to data centers (location, connection, etc) based on these inputs; study latest trends in technology and identify solutions that would ensure improvements to existing systems; present capacity plans to MC for approval

IN ORDER TO ensure optimal and cost-effective utilization of IT Architecture

4 Functional Performance - Scorecard and Reviews

Develop a scorecard for the IT function based on IT strategy; monitor performance against the IT scorecard; initiate corrective actions when required; present monthly performance reports to Management highlighting projects taken up, progress, issues faced, etc

IN ORDER TO ensure alignment of IT strategy and outcomes to organizational strategy

5 IT Compliance - Country Specific

Design and supervise implementation of initiatives that would ensure daily activities such as asset usage, system implementation, documentation, etc are auditable; follow up with relevant teams to ensure quick closure of NCs raised during internal and external audits

IN ORDER TO ensure adherence to regulatory requirements (e.g. SoX)

6 Business Partnership Management

Identify key vendors for different types of products, software solutions and services; monitor vendor performance against defined Service Level Agreements; maintain regular interactions with vendors in case of new products and projects

IN ORDER TO ensure mutually beneficial relationships and high-quality implementation of IT initiatives

7 Infrastructure, Connectivity and Security Management

Analyse requirements for licenses; monitor compliance to license terms and conditions; assess and provide approvals for all change management requests for configuration changes to IT assets; monitor performance of and provide guidance to all infrastructure management teams

IN ORDER TO ensure reliability, scalability, deployment ability, reusability and feasibility of IT infrastructure

8 SAP and Application Support

Identify possible areas of process improvements for IT enabling processes in mySAP; monitor performance of service providers against defined SLAs; provide guidance to project teams and handle escalations when required

IN ORDER TO ensure maximum ROIs from SAP modules and application packages

9 BPE and IT Quality

Identify possible areas of process and technology improvements for IT processes; ensure adherence to IQ, OQ and PQ processes for system validations; initiate and participate in root-cause analysis for critical incidents such as application, network and server failures; prepare Corrective and Preventive Action reports when required

IN ORDER TO ensure continuous improvement in IT processes

10 Knowledge Management

Identify best practices in knowledge management from different companies and industries; identify and make investments on IT infrastructure required to enable faster and easier sharing of knowledge among employees and easier access to information available outside the company

IN ORDER TO ensure employees in different teams, functions, businesses and geographies can easily share ideas, opinions and information with each other

11 People Development

Conduct goal setting, performance appraisals and mentoring/coaching for own team members; collaborate with HR in manpower planning, recruitment activities and identifying training needs of team members; provide training to team members on new processes when required

IN ORDER TO maximize retention and performance of team members

12 Additional responsibility - Head HR systems

Manage the corporate HR systems. As part of this responsibility, need to have a good connect with Corporate and BU HR leaders and understand the business needs and provide necessary support on identifying the right solutions, implement and track the adoption and the benefits.

7 Infrastructure, Connectivity and Security Management

Analyse requirements for licenses; monitor compliance to license terms and conditions; assess and provide approvals for all change management requests for configuration changes to IT assets; monitor performance of and provide guidance to all infrastructure management teams

IN ORDER TO ensure reliability, scalability, deployment ability, reusability and feasibility of IT infrastructure

8 SAP and Application Support

Identify possible areas of process improvements for IT enabling processes in mySAP; monitor performance of service providers against defined SLAs; provide guidance to project teams and handle escalations when required

IN ORDER TO ensure maximum ROIs from SAP modules and application packages

9 BPE and IT Quality

Identify possible areas of process and technology improvements for IT processes; ensure adherence to IQ, OQ and PQ processes for system validations; initiate and participate in root-cause analysis for critical incidents such as application, network and server failures; prepare Corrective and Preventive Action reports when required

IN ORDER TO ensure continuous improvement in IT processes

10 Knowledge Management

Identify best practices in knowledge management from different companies and industries; identify and make investments on IT infrastructure required to enable faster and easier sharing of knowledge among employees and easier access to information available outside the company

IN ORDER TO ensure employees in different teams, functions, businesses and geographies can easily share ideas, opinions and information with each other

11 People Development

Conduct goal setting, performance appraisals and mentoring/coaching for own team members; collaborate with HR in manpower planning, recruitment activities and identifying training needs of team members; provide training to team members on new processes when required

IN ORDER TO maximize retention and performance of team members

12 Additional responsibility - Head HR systems

Manage the corporate HR systems. As part of this responsibility, need to have a good connect with Corporate and BU HR leaders and understand the business needs and provide necessary support on identifying the right solutions, implement and track the adoption and the benefits.

MINIMUM REQUIREMENTS :

Education & Experience : An MBA with at least 10+ years of experience in Information Technology

Business Understanding :Understanding of pharma compliance requirements for computer system validations, general business understanding

Knowledge :

- SAP applications

- IT SoX general controls and business application controls

- Applying technology for business problems/improvements

- Business Process Reengineering and Improvements

- Business Analytics and Intelligence