Industry: Facility Management  Qualification: BE (Electrical or Mechanical)  The Director of Technical Services is responsible for divisional P&L. He/She should execute the Technical services & Support strategy and tactics that will improve the customer experience and build long term relationship allowing greater impact to overall sales and revenue. The focus is to drive the business forward in creating stronger relationships, converting more prospects to become customers, increasing sales, managing a large budget, creating operational efficiency and lastly creating motivational environment that attracts the best of the best talent in industry.  Duties and Responsibilities:  Reporting to the COO, the duties and responsibilities of the Director of Technical Support include:   - P&L owner of Technical Services - Sales, Operations and margin.  - Managing and directing a team of Technical Services and Service Resolution  - Developing and achieving Technical Support objectives and goals to support the organizational vision  - Ensuring targeted service and performance standards are achieved or exceeded.   - Strategy for the Sales & Service team.   - Developing an annual business plan in line with group's revenue target.  - Executing additional projects as part of value engineering services in order to improve the margin and additional stream of revenue.  - Establishing and managing communication channels within and among departments- being the liaison to provide customer feedback to the Senior Management Team.   Desired Skills & Experience:  - Handled Leadership or Management role on PAN India basis for at least 3 years, preferably in the facility management sector   - Strong technical background  - Vendor Management & negotiation.  - Previous experience with process improvement   Core Competency Requirements:  - Ability to communicate with and understand the requirements of Customers in area of specialty and communicate these requirements to technical staff  - Demonstrated interpersonal skills including, mentoring, coaching, presentation skills and the ability to interact with colleagues at all technical levels  - Dynamic, energetic, motivated, positive outlook with the ability to multi-task and prioritize responsibilities

Mumbai

Director - Technical Services - Facility Management Industry 

Director - Technical Services - Facility Management Industry  ,Job Description for Director - Technical Services - Facility Management Industry  in Antal International in  Mumbai for (17-21) years of experience. Apply Now!

Job Description for Director - Technical Services - Facility Management Industry  in Antal International in  Mumbai for (17-21) years of experience. Apply Now!