Responsibilities:   - Define, track, and drive progress towards the quality objectives for the QA department.  - Manage test planning, execution, test automation development, and reporting strategies across multiple programs and in alignment with business needs adhering to company-wide standards.  - Review and provide input on project schedule tasks, durations, testing risks, and dependencies.  - Manage daily/weekly progress reporting and defect tracking and resolution as well as conduct operational quality audits to ensure compliance with best practices.  - Establish the operational goals and objectives for the QA team and assure adherence to budgets, schedules, standards, work plans, and performance requirements.  - Partner closely with Technology and Operations leaders, line managers, and other stakeholders on all initiatives for the successful integration of a standardized QA model.  - Develop and nurture key relationships with all critical stakeholders and partners to facilitate effective communication, manage expectations, and deliver results.  Key Results Areas:  In the first 90-120 days, the Director will be accountable for:  - Establishing the operational goals and objectives for the QA team and assure adherence to budgets, schedules, standards, work plans, and performance requirements.  - Managing test planning, execution, test automation development, and reporting strategies across multiple programs and in alignment with business needs adhering to company-wide standards.  Qualifications and Experience:  - At least 15-20 years of direct experience in QA testing for IT projects. Last 5 years in US preferred.  - Minimum 5 years of managerial experience required.  - A proven track record managing testing related activities following SDLC methodologies.  - Demonstrated success in delivery enterprise-wide data movement and transformation capabilities.  - Expertise in the development of formal test documentation that adheres to QA and software/systems testing best practices.  - Hands-on experience conducting business process quality assurance analysis to improve efficiency and quality of ongoing operations.  - Ability to negotiate and manage external vendors to effectively delivery positive results for the customer and adhere to QA standards.  - Strong written and verbal communications skills coupled with the ability to effectively communicate and partner with Business and IT.  - Record of outstanding success at organizations similar to Altisource, where innovation, collaboration, customer service, and sales results are paramount.  - Bachelor's degree in technology related field required; Master's degree strongly preferred.

Bangalore

Director - Quality Assurance - BPO 

Director - Quality Assurance - BPO  ,Job Description for Director - Quality Assurance - BPO  in GAMA India in  Bangalore for (15-20) years of experience. Apply Now!

Job Description for Director - Quality Assurance - BPO  in GAMA India in  Bangalore for (15-20) years of experience. Apply Now!