Dimension Data - Head - Technology

Objective / Purpose of duty:

- Evangelizing Dimension Data’s IDC and Cloud solutions and strategy to key customers, prospects, partners, analysts, media and to the internal sales and technical teams.

- Playing an integral role in the company’s strategic direction, development, and future growth.

Main Responsibilities:

Role incumbent will be a technology and services-oriented resource responsible for:

- Evangelizing Dimension Data’s IDC and Cloud solutions and strategy to key customers

- Active participation in discussions and engagements with vendors, customers, analysts and media to influence them with Dimension Data directions

- Leveraging the datacenters to create market ready services and solutions in the cloud and datacenter services domain

- Conceptualizing and creation of services, products, blueprints, architectures etc.

- Develop relationship with key technology partners and impress them with Dimension Data’s credibility as a comprehensive cloud and datacenter service creator and provider

- Developing business case justifications and cost / benefit analysis for investments, spending and initiatives.

- Assess and communicate risks associated with investments towards these datacenter

- Develop, track and control the annual operating and capital budgets.

- Meeting obligatory technology and infrastructural requirements as committed to clients

- Assess and make recommendations on the improvement or re-engineering of the datacenters

- Lead the professional services team to develop the go-to-market strategy to facilitate customers’ transition to a more solutions-based engagement model.

- Identifying key metrics that quantify the success of solutions based engagements. This may include but not be limited to pipeline baseline and estimated impact of solutions/consultative selling tactics; pipeline/conversion rate of opportunities in forecast that have PS at the POS; etc.

- Working in conjunction with Sales, Professional Services & Managed Services team and leverage cross functional organizations to help identify engagement models and best practices tailored to the specific needs of the Indian market.

- Active engagement with regional and global technical resources and disseminate the information.

Experience & Qualification:

- At least 20 years, with min 8 years in leadership position.

- Electrical Engineer or science graduate (with MBA preferred)

Knowledge, skills, and abilities required:

- Strong understanding of Datacentre IT technologies and competitive offerings in the marketplace. This includes servers, storage, networks, applications and middleware and Cloud offerings.

- Senior management experience with consulting business management, SAN and NAS storage, UNIX and NT solutions, and backup solutions is critical.

- Demonstrated working experience with Sales organizations and technical teams and proven ability to manage professional management level employees, partners, operations and projects in a fast moving environment.

- Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

- Ability to provide guidance and leadership to professional personnel

- Skill in budget preparation and fiscal management

- Ability to develop, plan and implement short and long-term goals