Need to Have:
- Marketing expertise with exposure to one or more industry verticals and Marketing Analytics, preferably exposed to database technologies and analytical tools.
- The candidate should have a minimum of 12 years of experience and candidate who have spent time in BPO environment will have an added advantage.
Key skills required areas are:
- Practice management
- Understanding and hands on experience of working with large and complex data sets
- Marketing Analytics (Campaign Analytics, Web Analytics, SEO)
- Knowledge of social media and related analytics
- Customer Churn Analytics
- Predictive Modeling skills
- Above Analytics experience must include work on conceptualizing analytics and driving insights and not just project / program management of analytics deals.
- Experience with driving analytics across multiple industries / offerings
- Collaboration Skills to work across multiple stakeholders; business leaders, delivery leads, account management and operational excellence teams and promote effective cross-team working
- Advanced reporting / report planning skills to put a monitoring and reporting framework in place and execute it on a periodic basis for all stakeholders
- Understanding of campaign management areas
- Detailed knowledge and past or current hands-on experience to the latest Tools and Technologies
Overall Purpose of Job:
- Driving analytics for Marketing Offerings
- Developing insights and delivering client business impact in terms of revenue increase, operation cost reduction, working capital reduction etc.
- Building a best-in-class analytic capability for excellence in execution of analytics delivery
Responsibilities/Authorities:
- Define/ conceptualize analytics for Marketing Offerings
- Evaluate/ select appropriate analytics tools
- Build and Lead a team of analytics professionals to run ongoing project based analytics for top clients
- Discuss results/ideas with Accenture and its clients
- Come up with new ideas on analytics
- Identify opportunities to link analytics with industry insights and client business impact
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