Dell - Principal/Solution Architect - Infrastructure & Cloud Computing

Business Unit: I&CC

Job Title: Solution Architect, Senior Advisor

Band: IH

Location: Bangalore

Job Summary:

- As a Solution Architect (SA), the primary objective will be to develop solutions for Infrastructure deals across the globe.

- The SA will also play a pivotal role both in the pre-sales and in creating solution frameworks, and architect differentiated and winnable technology solutions and bring in transformational changes to the delivery of services in the existing and new accounts.

Job Description:

- Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials.

- Uses expertise to construct specific and detailed solutions that encompass process, technology, project and staffing plans.

- Constructs risk assessments and corresponding remediation plans relative to custom solution proposals.

- Participates in the construction of financial models that align with custom solution proposals.

- Composes applicable services agreements (e.g. Statements of Work, SLA documentation, etc) that specify processes, technology, staffing, deliverables, commitments, risk, and project management aspects of a solution.

- Creating technical solutions for multi-million dollar outsourcing opportunities

- Ensuring compliance with technical and contractual requirements of RFPs

- Assisting with RFPs/RFIs, and other technical questionnaires

- Operating in a fast paced environment where every detail counts and responsiveness is an absolute necessity

- Deliver business, technology and overall technical solution planning and execution of the design process for sales pursuit efforts

- Collaborate with the various internal and external teams in pursuit of new business contracts

- Early engagement in the sales cycle to understand customer requirements and business drivers

- Align customer requirements and Dell service portfolio to win new business engagements by leading infrastructure solutions development for various technologies within the technical service area

- Provides the vision and strategy to customer and Dell internal teams to develop scalable, repeatable processes and solutions to enhance Dell competitiveness

- Integrate existing service offerings into new deals

- Partners with Sales Executives to position Dell value

- Initiative to include emerging and acquired technologies in the solution

Skills Required:

- The Solution Architects should have domain knowledge of one or more industry verticals and have capabilities in designing infrastructure management solutions tuned to specific industry verticals.

- They will also interact with vertical teams to enable a comprehensive end to end solution applications and infrastructure solutions.

- Should have expertise on Solution Designing, Responding to RFQs, Handling of Estimations, Bid Management and Presales Activities.

- Technical Understanding of the various technologies in infrastructure management Services domain is required.

- Capable of creating detailed cost models and working with sophisticated Excel financial workbooks

- Excellent verbal/written communication skills

- Strong analytical and problem-solving skills

- Ability to organize and prioritize work flow, multi-task and work independently

- Effectively communicate with all levels of management, peers, and potential customers

- Solid understanding of all undelying OS platforms supported (UNIX, Linux, Microsoft Windows) including file systems, security, kernel/OS, Virtualization Technologies.

- Overall Experience of 8 Plus years in IT Services Industry with focus on Infrastructure domain.