Our Client is an online mobile based wholesale application for the food and grocery sectors Bangalore Based company   Role Description  - Design and execute the acquisition strategy for JT to expand the customer base  - Hire, train and lead a team of Customer Success Agents who will be reach customer stores to explain JT value proposition and install our app  - Explore and execute partnerships to acquire customers scalably, relying on partner networks to reach potential target customers  - Handhold customer through the first few orders to ensure they become familiar with JT model  - Communication, incentivisation and education programs for new customers to increase engagement and activation  Key Skills / Competencies  - Excellent team building skills are a must. Should have experience building and managing a mid sized team, prior experience leading a team of field executives / agents is a plus.  - Excellent problem solving skills are needed, candidate needs to be able to think of creative strategies for acquisition, team hiring & customer engagement.  - Good negotiation and stakeholder management skills - need to interface with multiple internal stakeholders and external partners to achieve the goals for this role.  - Sharp analytical skills, to look at data for patterns to understand customer and agent behaviour and take action  - 2-4 years experience in similar roles expected. MBA from premier institutes will be a plus  What are the daily problems this person will spend his time thinking about  - What type of Customer Success agents should I recruit to ensure high throughput at good quality  - What training / engagement program is needed for my agents to increase retention and get good throughput results  - How do I create a - pull- so that customers reach out to us organically  - What are the programs I need to execute to increase conversion during acquisition  - Why do some customers not place orders after installation- How do I overcome these reasons and make customers try JT  - How do I continuously engage new customers in the crucial few days after acquisition

Bangalore

Customer Acquisition Manager - Food & Grocery App 

Customer Acquisition Manager - Food & Grocery App  ,Job Description for Customer Acquisition Manager - Food & Grocery App  in Atrios Consulting in  Bangalore for (2-6) years of experience. Apply Now!

Job Description for Customer Acquisition Manager - Food & Grocery App  in Atrios Consulting in  Bangalore for (2-6) years of experience. Apply Now!