- Meeting clients to understand their CRM and process requirements
- Understanding/working knowledge of end to end process implementation of Personal Loan, Home Loan, Auto Loan and Agri Loan for Loan origination System.
- Leads system requirements definition process, oversees the system setup during implementation, and manages the team during implementation
- Re-engineer business processes to ensure accurate CRM roll-out
- Responsible for overall management of the implementation of client systems
- Developing high level implementation plans
- Creating and managing the project schedule, participating in performance standards discussions.
- Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule
- Providing them solutions using CRMnext
- Study of global best practices in CRM vertical
- Coordinating with departments to ensure delivery
Eligibility Criteria :
Educational Qualification : B.E./B.Tech./MCA/M.E./M.Tech with 5-8 year experience in technology led project
- First division (60%) in Xth, B.E./B.Tech/MCA/M.Tech and 65% in XIIth
- Minimum 1 year experience is software Development is preferred
Desired Profile :
- Should have at least 5 years of experience
- Excellent verbal and written communication, problem solving and analytical skill.
- Ability to deliver on timeliness
- Excellent customer facing skills
- Appreciation of Business Issues
- Strong Technical background.
- Experience in BFSI domain is mandatory.
Technical Skills :
- Good business analytical skills
- Exposure to Microsoft .NET framework and databases is a plus.
Suvradip Choudhuri
Human Resource Group
T: 91 22 6130 0991
www.crmnext.com
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