SKILLS REQUIRED:
- Excellent written and verbal Communication skills along with strong presentation skills. Must be 7.5 on a scale of 10 on CAT assessment. Should have been managing a team for 2 years minimum - main expertise in V&A,Communication and Soft Skills.
- Strong attention to detail in supporting management reporting with clear and concise data analysis and presentation.
- Govern a strong Change management process.
- Excellent problem solving and analytical skills.
- Excel and PPT Skills, Six Sigma Green belt certified will be added advantage.
- The Person needs to have good working knowledge of Training systems, tools and technologies.
- Experience of working in Ramp, Control & Compliance is preferred.
- End to end domain knowledge in CRM & IV towers would be highly desirable.
- Ability to work under pressure & in an unstructured environment.
- High level of maturity to handle people including but not limited to client, stake holders, peers etc.
- Ability / Willingness to learn & be cross skilled in other towers.
- Ability to manage large teams spread across verticals.
- Flexible to work in 24X7 environment (night shifts and weekends basis scope).
- Managing hiring and NHT
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