Cluster Manager/Zonal Manager - BFSI

The requirement is for one of the leading financial services organisation

The ideal candidate needs to be a MBA graduate from a reputed institute.

Below are the job responsibilities.

- To drive the team for achieving the target

- To drive the channel partner to help achieve the target

- To ensure key enablers are provided to the team and channel partners

- To explore new opportunities and ensuring proper implementation

- To ensure proper training for team and channel partner

- To drive / implement initiatives rolled out by corporate office

- To ensure maximum retention of business

- To ensure sufficient interaction with key channel partner stakeholders

- To ensure visits across key channel partner hubs

- Close monitoring of the business generated and issuance

- Constant interaction with the channel Partner to spot the problem areas & deal with them proactively

- Ensure effective escalation matrix

- Liasoning with internal teams such as operations, claims & PCs for effective & timely resolution of customer grievances

- Act as an interface between channel partner and the organisation

- Team retention

- Supporting & training the team members on the business knowledge

- Appropriate allocation of targets

- Ensure that the team remains motivated to perform