Circle Govt Segment Head - Telecom

Position: Circle Govt Segment Head

Reports To: Circle Enterprise Head

Business Unit: Enterprise Govt Vertical

Position Summary:

- Drive the business targeting large Govt Accounts through Sales Team.

- Contribute in enhancing various internal processes, coordination and facilitation of various activities that leads to supporting the team and the customers.

Major Activities (Responsibilities):

- Set out and implement the Vertical strategy to drive Key Business KPIs of the Govt Vertical

- Achieving DB targets through a team of accounts managers by driving targets on a monthly, Quarterly& yearly targets

- Forge relationships with Sr officials of Govt machinery to influence decision making

- Understand and fully map the Govt potential for the Circle

- Focus on Contract Renewal of all product and services

- Meeting senior level staff at clients side and doing presentation / discussions / negotiations at a later stage of a sales cycle as the case gets matured

- Collaborate with CS/ Fulfillment and relevant team to drive customer satisfaction and address escalations.

- Tracking competitive activities

- Team management to drive results and motivation

- Facilitate intra departmental support for Sales deliverables viz. pre-sales, service delivery, operations etc

Education: BE/ MBA from a premier institute

- Should possess experience / exposure to Government Agencies, Ministries and their DMUs

- Should have sound knowledge and experience of selling Telecom Products

- Should be able to achieve growth of the business