Change Management & Communication Lea

Key Deliverables :

- Partnering in deployment of a structured change management approach and design methodology for the people side change caused by projects and change efforts.

- Partnering with associated Businesses to develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.

- Assisting & conducting readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner. Also keep pulse of the situation based on informal channels.

Help business develop a set of actionable and targeted change management plans for the allocated businesses – including :

- Communication plan and overall themes

- Leadership alignment roadmap

- Training plan and capability building

- Resistance management plan.

- Maintain and review risk register

Help drive the communication efforts for the overall program by :

- Creating Communication strategy, and key themes

- Develop and roll-out integrated Communication Calendar

- Create communication content

- Interact with Corporate communication from branding and print content

- Coordinate inputs with Business Process Transformation communication managers

- Appropriately position Transformation program with external stakeholders

- Support the Group Head – OCM in execution of plans by employee-facing managers and business leaders.

- Be an active and visible coach to all the change sponsors from Business Verticals, and help engage with change champion network.

- Draw clear Engagement Action items; Budgeting the cost; Work closely with Heads- OCM in addressing interventions as planned under OCM initiative.

- Participate in Town Hall; Gather inputs ( Informal) on communication effectiveness ; Interact with Change Champion network etc.

Role-specific Competencies :

- Systemic thinking and look ahead

- Influencing skills

- Adaptability/Flexibility

- Dependability

- Leadership

- Strong organizational skills

Educational Qualifications:

Necessary - MBA Degree.

Desirable - Formal training in Organizational Change management tools /OD/ Learning & Development areas.
Science Background at Graduation Level.

Experience :

- Min 15 to Max 22 years of experience in a large Corporation

- At least two end-to-end Change management project experience

- Deep SME level expertise in CM modules – communication, training

- Experience of working with Indian clients