Role : Service Delivery / Senior Service Delivery Lead  Location : Bangalore / Chennai  RKey Responsibilities:   - Responsible for service delivery of the areas assigned  - Responsible for alignment of processes within the Domain.  - Strategic planning and growth of the Domain.  - Responsible for ensuring smooth ramp-up in the process.  - Responsible for delivery excellence in the process.  - Responsible as Escalation Point for key service outcomes and issue resolution.  - Responsible for developing and maintaining relationship with senior client executives.  - Responsible for profitability of the contract  Team Management :  - Performance management of team. Set goals for the team and conduct regular reviews and provide feedback  - Primary Appraiser for Direct Reports  - Secondary Appraiser for the Team Managers along with the Unit Managers who are the Primary Appraisers.  - Ensuring right and adequate rewards and recognition reaches high performers in the team as well as provide excellent working atmosphere for both personal and career growth for the team  - Responsible for training needs identification of team and working with KM team to ensure that individual team members soft skill, technical skills and Certification needs are addressed and tracked  - Responsible for maintaining high employee satisfaction and employee morale.  Stake holder / customer management  - Conduct regular operations review meetings with various stake holders  - Work with the transitions and project management teams in ensuring specific task based implementations are accomplished as per the project plan.  Person Specification  Essential Skills and Experience  - Work Experience: 12+ Years of Industry Experience...   - Excellent knowledge P2P, O2C & R2R process  Prior experience of managing a contract of 80-100 resources in the area of P2P, R2R, O2C  - Strong People and Project Management skills and transition  - Strong delivery skills especially with complex engagements.   - Excellent communication, negotiation and presentation skills

Bangalore

Chennai

Capgemini - Senior Service Delivery Leader - Finance & Accounts - R2R/P2P & O2C 

Capgemini - Senior Service Delivery Leader - Finance & Accounts - R2R/P2P & O2C  ,Job Description for Capgemini - Senior Service Delivery Leader - Finance & Accounts - R2R/P2P & O2C  in Capgemini in  Bangalore Chennai for (10-18) years of experience. Apply Now!

Job Description for Capgemini - Senior Service Delivery Leader - Finance & Accounts - R2R/P2P & O2C  in Capgemini in  Bangalore Chennai for (10-18) years of experience. Apply Now!