Capgemini - IT Transition/Program Manager

IT Transition/Program Manager

- Conducting Due Diligence

- Validating the proposed solution and highlighting any potential risks

- Single Point of Contact for the IT stream for the given clients. Coordinate with local Capgemini teams for various streams to successfully transition the IT scope for the given clients.

- Establishing network connectivity between the client data centers, Capgemini BPO data centers, and the BPO delivery centers

- Ensuring the setup and readiness of the local infrastructure in the Capgemini BPO delivery centers

- Supporting in Linkage of the client application environments and the necessary application access to the delivery teams

- Providing support with the Capgemini tools integration

- Design and Implementation of the Voice setup for the given clients

- Implementation of the Support model for the given client that would help the operations

- Providing a stable performance to the delivery / operations teams by identifying and resolving any potential issues and bottlenecks

- Ensure a smooth handover to the business IT partner in the run mode