- Responsible for the P& L of diagnostics business for Pan India
- Responsible for the day-to-day management of the diagnostics at CallHealth
- Responsible for the delivery of samples to the authorized diagnostic centres in time every time and with no pilferage of samples
- Responsible to ensure proper safe lifting/positioning methods and techniques are in place to avoid personal injury
- Responsible for staff training, setting goals and service standards, monitors work performance and evaluate employee performance. This will include coaching, mentoring and empowering staff.
- Responsible for the management of a safe and healthy work environment for all Diagnostics at all the POP- s
- Responsible for the preparation of an annual budget for Diagnostic Department at CallHealth
- Identifies future equipment maintenance or replacement requirements and prepares appropriate documentation for procurement.
- Coordinate and provide services that are client/patient centered and that are consistent with established standards of service and the mission of CallHealth.
- Meets with local Health Authorities on a regular basis to network and obtain feedback on the standards of quality.
- Provide leadership and develop lines of communication with other team members and across the POP's.
- Develop, review and implement Departmental policies and procedures
- Send work progress reports to Senior Management and other regulatory bodies as required.
- Ensures team retention / team engagement as per the organization norms
- Should have handled large team sizes - 30 + employees at any point in time
- Should have good contacts in the industry with the hospitals, diagnostic centres, medical fraternity
- Should have handled a similar Business independently earlier in any of the assignments
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