Business Systems Analyst - BFSI

Business Systems Analyst

Work location: Gurgaon

Experience: 8+ years

CTC: 17 Lacs Max

Skill set: Sales force (mandatory)

Prefer candidates from Banking and financial sector.

Primary Responsibilities Include:

- Strong understanding and application of principles, concepts, practices and standards. Significant knowledge of industry practices.

- Develops solutions to a variety of complex problems of large scope within a Department. Creates new tools, establishes new precedents and develops policies with limited manager assistance or oversight. Considered a problem solving resource within the Department.

- Work is performed independently with limited management oversight and direction. Sets own objectives with feedback in partnership with manager.

- Plans and executes work product with some coaching and support. Work is reviewed only on an as needed basis.

- Significantly contributes to Department/Channel level projects and goals. Errors in judgment or failure to achieve results would result in significant expenditure of Department or Channel resources to rectify.

- Lead Workshops with the Business teams and Prepare requirements Document jointly with other team members

- Identify and recommend best practice CRM Capabilities to support vision

- Prepare Technical Analysis Report jointly with other team members – key role to prepare process fitment and functional fitment

- Perform analysis of implementation approach options and prepare and review Implementation Strategy Document jointly with other team members

- Support estimates for implementation efforts, costs and timelines jointly with other team members – key role to provide inputs on Salesforce.com implementation, customization, integration and deployment efforts, timelines and costs

- Prepare detailed Implementation Plan Document jointly with other team members – key role to provide inputs on Delivery methodology, .net Implementation methodology, Development approach and standards and Integration Standards.

Education and experience:

- Bachelor's degree, plus 7-8 years of related work experience (or equivalent)

- Experience of working in the Insurance, Debt Management, Banking.

- Direct and Active involvement on 2-3 full lifecycle projects.

Other Skills

- Works independently as liaison between developers, various business groups, corporate leadership, and IT

- Partners with architects to ensure solution supports current IT direction

- Maintains effective relationships within business and IT at various levels of the organization

- Expert in working with one development methodology (Waterfall, iterative, or Scrum)

- Skilled in working with business leaders and IT management to define the project scope

- Demonstrates excellent communication skills (written, verbal, presentation), considering context, content, audience, etc.

- Ability to gain solid knowledge of service team apps and general knowledge of other service team apps

- Ability to gain knowledge of infrastructure, services, databases, user interfaces, and some knowledge of technologies used within the company

- Can develop requirements for large, enterprise-wide projects with stakeholders from multiple department’s across multiple platforms

- Superior in formulating and documenting business requirements, use cases, and functional specifications with little supervision