Business Analyst - eCommerce Startup

Position - Business Analyst

Oversee, implements and coordinates all sales operations activities. Collaborates with sales, finance, operations and other departments for day to day activities.

Responsibilities:

- SPOC for all the field sales persons in the head office.Acts as bridge between Sales and all other departments.

- Drives Sales Process Adoption and Compliance

- Maintains sales data for the broader sales team, keeps it upto date. Also analyzes the data to prepare key reports and summaries.

- Owns sales tools, e.g. CRM

- Tracks sales targets achievement for every sales person and report maintaining.

- Hands on Excel

- Validates data submitted by Sales persons for new account signups and passes them further down for post-sales activities.

- Work closely with different departments and coordinates activities, e.g.

1. With finance and accounts team for post-sales activities and incentives payout

2. With operations team for general collaboration

3. Customer Success & Renewals team

- Monitor inbound leads and allocate them to sales

Skills and Experience

- 1-4 years of experience in operations

- MBA required (preferably with engineering in Bachelors)

- Strong knowledge of MS Excel, other Office tools

- Demonstrated high degree of organization and ability to manage multiple, competing priorities.

- Sound business judgment

- Strong execution skills and drive

- Strong analytical skills

- Extreme attention to detail and willingness to roll up your sleeves, ability to unblock things

- Strong verbal, written communication & data presentation skills, including an ability to effectively communicate.