- Manage day to day operations of branch office to meet business goals.
- Executing specific people programs on coaching and development and team engagement.
- Ensure customer satisfaction by delivering timely and quality services.
- Develop strong working relationship with potential clients for new business opportunities within the assigned area.
- Develop business plans for optimal use of resources and time.
- Perform market research to study consumer behavior, latest trends and competitor activity.
- Train staffs on daily responsibilities, brand promotion and customer service activities.
- Evaluate employee performance and develop individual development plans.
- Providing advisory services to corporate & high net-worth customers on funds management while maintaining relationship with Key Accounts.
- Responsible for dealing with external and internal auditors and inspections and compliance.
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