Branch Manager - Bank

Title/ Designation

Branch Manager

Job Purpose

Responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives.

Skills Required

Team Management.

Client Management.

Operations Management.

General administration.

Analytical skills.

Interpersonal skills.

Problem solving Skills.

Job Description

Develop new deposit and loan business

Provide a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation;

Achieve individual and branch sales goals through new business sales, referrals and retention of account relationships.

Ensuring that the financials of the branch are under control and the branch adheres to the Know Your Customer (KYC) and Anti-Money Laundering (AML) norms at all times.

Providing advisory services to corporate & high net-worth customers on funds management while maintaining relationship with Key Accounts.

Responsible for dealing with external and internal auditors and inspections and compliance.

Supervising Key Areas including Marketing, Business Channel Development, Team Development, Cost Management, Revenue Generation.

Monitoring the branch sales targets, conceptualizing & implementing competent strategies in coordination with the branch and the sales team with a view to penetrate new accounts and expand existing ones for a wide range of financial products & services.

Provide leadership, training and supervision

Delegates day to day operations to the Operations Officer or other branch personnel.

Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs.

Participate in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities