BARE International - Business Development Manager - Mystery Shopping

Qualification : Graduate/ Post Graduate / MBA's

Exp : 7 to 8 yrs :

Should be having contact with Sales and Marketing with key account people like CEO / Head of Marketing of Retail Industry. Should be able to generate Leads and Business. Need people who have worked from Service Industry for Retail Customers. Should know Mystery Shopping Market and concept Selling well.

Key Responsibilities :

- Identify new business opportunities using relevant research tools, sector-specific targeting and cold calling.

- Generate leads and set appointments.

- Develop new business relationships through face-to-face meetings, presentations, telephone calls, and emails.

- Manage the sales process from lead generation to handover to operations.

- Keep abreast of issues affecting BARE's industry and market position; ethically collect competitor intelligence.

- Ensure proactive response to prospective and existing client needs.

- Create client proposals, contracts and any further documentation.

- Respond to RFQ/RFP's and requests for information in an expedient manner.

- Coordinate with management as applicable to determine client/project fees.

- Nurture business relationship through establishment of trust, credibility, and honest feedback towards clients on an ongoing basis.

- Guide client through technical program features (Apollo/Caspian)

- Spot-check project quality, look for continuous improvements, and ensure BARE is exceeding quality expectations.

- Identify operational/fieldwork issues and recommend solutions.

- Provide timely updates and feedback to supervisor.

- Provide input on new services to marketing and other sales staff as applicable.

- Other duties as business needs require.

Associated Knowledge/Skills/Abilities :

- Bachelor's degree in business or related field or combination of education and experience equivalent to degree.

- Keen understanding of the sales process from lead generation to handover of projects to operations staff.

- Possession of drive, motivation, strong decision-making skills, and acute attention to detail.

- Possession of authentic character to establish trust and build genuine relationships.

- Strong presentation skills; confidence with persuasive public presentation.

- Ability to acquire and apply detailed knowledge of the mystery customer research industry.

- Ability to identify issues and solve problems using available resources.

- Ability to interact and communicate effectively and specifically at all levels of the organization; especially when handing programs over to operations.

- Ability to see the business through the prospect's eyes; to identify with client's needs and concerns and to provide answers in a positive, helpful way.

- Ability to maintain cost awareness of individual activity and keep in line with set budgets.

- Ability to keep accurate and accessible tailored documentation to meet clients- needs.

- Demonstrated proficiency with MS Office (esp. Excel, Outlook) and internet-based database systems (prerequisite for learning proprietary systems).

HR Manager
BARE INTERNATIONAL INDIA