Role Purpose  The Performance Management & Culture team will ensure that we are managing the performance of our people in line with the overall strategy of Global Operations.   The team will closely interact with Operations HR, Communication and Global Operations Business Services and Region, to ensure our human capital processes are aligned to our strategy (Global Operations 2030 Strategy) when it comes to supporting an innovative culture, diversity and inclusiveness.   The team will continually research the external environment and drive the adoption of best practice and insight from external organisations to improve how Operations drives its people agenda.   Principal Accountabilities: Key activities and decision making areas  The Performance and Culture Manager will plan, mobilise and direct projects of high complexity and scale from project definition to closure. They are responsible for the end to end planning and delivery of one or more projects proactively balancing scope, schedule, budget, risks, team, outcomes and benefits. Projects can be standalone or form part of a programme.   The Performance & Culture Manager:  - Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk   - Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality   - Ensures the baselined scope, requirements, benefits, schedule and budget are managed. Identifies and intervenes where there is slippage and variance from plan   - Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments   - Oversees the tracking of project/s risks/issues/dependencies, assesses the impact on the benefit realisation for the project/s and takes action to minimise impact, actively challenging and removing obstacles   - Influences and collaborates with stakeholder and business partners to drive the right project outcomes. Represents the project team at discussions regarding project prioritisation and to create buy-in for risk mitigation and contingency plans   Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise   - Obtains sponsor and stakeholder sign-off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback. Captures key learns from each project and feeds back into Project Management methodologies and best practice   - Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realisation   - Manages the business sponsor, working with them to ensure project deliverables are met   - Plans and manages the implementation of the change, to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment   - Works closely with delivery partners on planning, design and estimating, bringing together delivery and business partner teams; actively managing dependencies between these teams and other projects and programmes   - Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success   - Promotes pace and energy within the team and leads by example   Customers / Stakeholders   - Ensures close and excellent relationship management with colleagues in HR, Communications, and the global and regional teams   - Ensures fair outcome for customers in Operations decision making, driving improvement initiatives across HOST Operations   - Foster close collaboration between the Performance Management and Culture team and stakeholders / delivery partners both within and external to Global HOST Ops COO team   - Lead a positive work environment and promote teamwork to drive Global Transformation engagement   - Builds effective relationships across Global Operations to continually reinforce and promote the Human Capital Proposition  Leadership & Teamwork   - Drive a culture to improve and drive efficiencies and performance   - Collaborate with and influence Group wide stakeholders to share expertise and maintain commonality and consistency and quality of project outcomes   - Be part of building a positive work environment and promote teamwork to drive team engagement   - Promote an environment that supports diversity and inclusion and reflects the company's brand and values   Additional Role Context (The environment and operating conditions of the role including the extent of guidance and authority)  The jobholder is required to work in an environment of significant ambiguity, with autonomy, dealing with major issues for which there is no clear solution whilst being able to provide judgment and clear direction.   - The jobholder has substantial autonomy and authority. The jobholder ensures that challenges are made focused on business success  Project Managers are required to take decisions and lead change initiatives and on occasions manage stakeholder and senior management relationships. Project governance must be established, including clear sponsorship, tollgates and steering committee. The jobholder will not be subject to close supervision, and will be expected to exercise independent initiative and judgement in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks. He / She will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct.  Management of Risk (Operational Risk / FIM requirements)  The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.   The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.   This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring.   Also by addressing any areas of concern in conjunction with entity management and/or the appropriate department.   Observation of Internal Controls (Compliance Policy / FIM requirements)  The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.   The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term - compliance- embraces all relevant financial services laws, rules and codes with which the business has to comply.   This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.   Knowledge & Experience / Qualifications (For the role - not the role holder. Minimum requirements of the role.)  Knowledge   - Excellent understanding of the project lifecycle   - Excellent understanding of Global Transformation Frameworks and best practice techniques   - Understanding of the purpose, value, culture and fundamentals of Global Transformation   - Understanding of banking and understanding of how change drives benefits for the company, its customers and other stakeholders   - Detailed understanding of the diverse business areas that comprise Global Operations   - Excellent understanding of the strategy (and its development) of Global Operations and how it drives our Human Capital agenda   - Excellent knowledge of people related policies & procedures   - Exceptional communication skills and story boarding   - Outstanding relationship management skills to work with different senior management stakeholders and navigate multiple priorities   Experience  - Project management skills and experience   - People manager and broad experience in managing teams of different work streams   - Examples of the delivery of on time and on budget projects that achieve business case stated outcomes - a driver with bias towards delivery at pace and controlling project outcomes   - In depth experience of working in a banking environment and change projects   - Stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits   Skills  - Curious/innovative mentality with proven out-of-the box thinking experience   - Diverse background with evidence of operating successfully under challenging environments and circumstances   - Successful change management and staff management experience   - Working across cultures and in matrix organisational structures   - Proven experience of positive, challenging interactions with Senior Executive management   - Delivery of large scale complex programmes at pace

Hyderabad

AVP - Performance Management & Culture - BFSI 

AVP - Performance Management & Culture - BFSI  ,Job Description for AVP - Performance Management & Culture - BFSI  in Black Turtle in  Hyderabad for (6-15) years of experience. Apply Now!

Job Description for AVP - Performance Management & Culture - BFSI  in Black Turtle in  Hyderabad for (6-15) years of experience. Apply Now!