AVP - Business Banking

Our client is a leading loyalty management solution provider in the industry. They manage bespoke loyalty solutions for their clients, mainly in the BFSI industry. They are looking for an AVP Business Banking profile.

Candidates from Tier 1 schools graduating from 2008-2010 batches should apply. Pref- Female

Key Objectives of the Positions:

- Build client engagement / relationship with key stakeholders

- Play an integral role in new business opportunities. Write business plans for all current and opportunity tender business

Key Responsibilities

Relationship Management

- Identify key stakeholders / decision makers in the company; develop strong business relations with them; connect regularly & proactively on strategic & operations business requirements

- Being responsible for all activities directed towards managing the relationship with the client.

- Manage relationship with clients at a senior delegate level to develop and expand business opportunity

Loyalty Program Construct

- Participate in design of the loyalty program; liaison with program management, technology, HR, operations, partnerships teams for RFP inputs; submit RFP to clients; seek inputs from the head on client presentations; track loyalty programs & campaigns of competitors

- Working with the internal team to understand and create new opportunities.

Customer Business Understanding

- Discuss key business drivers with client; keep pace with changing dynamics of customer business

Program Implementation & Maintenance

- Closely collaborate with Technology on Loyalty Program Implementation & Maintenance

- Share program construct with the business architecture team; provide inputs & liaison with customer for program implementation; provide inputs to internal teams for feature upgrades based on customer requirements

- Responsible for ensuring timely execution of all activities within the prescribed quality benchmarks by working closely with the Technology Team

Customer Value driver

- Participation in the preparation of contracts/tenders when the organization is involved in BD activities

- Liaison with marketing team for exclusive campaigns for the bank; share insights with clients based on inputs from analytics team

Leadership

- Manage Sales and Profitability targets for the business unit.

- Manage a team of Account Managers towards achieving targets through:

- Acquisition of new business

- 100% retention and development of the client

- Business planning and strategy towards achievement of business objectives

- Constant Review and Monitoring of team members towards achievement of objectives

Ideal Candidate:

- Candidates must have 6 years of experience in Business Development & Account Management of which at least 2 years of experience in a leadership role.

- Preferably the candidate should hold a MBA from a premium business school.

- Should possess a creative bent of mind and should be a strategic thinker.

- Experience in payment industry and understanding of loyalty domain preferred

- One thing that is very essential is the willingness to make it large.