- Own the solutioning process
- End-to-end management of the largest bids, Manage all upstream and downstream activities in a RFx deal cycle
- Support hunting and farming activities of the Sales team
- SPOC for the bid for the pursuit team
- Support the completion and submission of RFx's from all verticals. No specific domain expertise is required.
- Ensure the pursuit team is aware of the bid management process
- Prepare project plan and roles and responsibility matrix for each bid
- Ensure the bid management process with all the milestones is followed and timelines are met
- Send daily update emails on the project plan adherence. Follow the escalation matrix for variance in the project plan depending on numbers of days- delay. Timely escalations
- Communicate clearly and regularly with the pursuit team on the health of the bid
- Get all templates filled as per the process. Ensure the quality is as per the benchmark
- Liaise with graphics and editing teams for final formatting and editing
- All bids need to be on PACMan and submitted files need to be archived on PACMan
- Complete key learnings sheet and document unique aspects of the bid on shared drive during the bid management process and after the submission
- Follow up with sales teams on status of bids for win/loss analysis
Content Management
- Ensure record retention policy is adhered to on PACMan and shared drive
- Work on standard responses in the RFx, get them reviewed by the reporting Manager. Should be able to create standard content, if required
- Encourage use of portals. Create awareness through awareness drives across teams on our portals
- Include all non-standard responses in the standard responses repository after each bid
Technology & Automation
- Streamline (& potentially automate) the data collation process for Bid Management - MIS, feedback forms, training kit for new hires etc.
Stakeholder Relationship
- Manage relationships with stakeholders to understand the deal cycle better and the support they require from the Bid Management team
- Conduct feedback surveys regularly to plug gaps and initiate and manage improvement programs
Naveta
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