Associate - CRM - Citigroup Global Markets India Private Limited  Brief:-   Associate Level- (CRM) Backend process.  Should be strong in Reporting, MIS, Data Analytics, VBA Macro & Advance Excel.  Location: Goregaon Mumbai  Experience: 3-6 years  Shift timing: 7.00 AM to 4.00 PM  Only Mumbai candidates can apply.  Candidate should be from Banking or IT company can only apply.  About Citi Research   Citi is a respected global leader in investment research and analysis, with more than 300 analysts who follow more than 3,200 companies in dozens of industry groups and with securities trading in over 50 countries. Our thought leadership is represented in the thousands of research reports we publish annually on subjects ranging from promising new biotechnology discoveries to the dynamics of paper pricing in the global marketplace. Citi's research business is one of the largest and most established both regionally and globally. Our clients include the world's leading institutional investors and high net worth individuals and we provide these clients with value-added, independent, insightful and actionable investment advice.  Role Outline/Job Summary  An opportunity exists to join Citi Research Markets CRM team as an Associate. The successful candidate will work in a global team responsible for managing client information and other activities related to research distribution, corporate access, events etc. for Citi's most important clients.   Job Description  POSITION TITLE: Associate Grade/Level:   BUSINESS GROUP: Citigroup Global Markets India Private Limited FUNCTION/GROUP: Citi Research  DEPARTMENT: CRM LOCATION: Mumbai  ROLE & RESPONSIBILITIES  Business/ Department  Objectives:   Day-to-Day Responsibilities:  - Manage client requests to onboard and maintain their information in our CRM to assure that the standard operating procedures (SOP) are met  - Manage research access across our proprietary distribution channels and other vendor partners based on predefined eligibility criteria  - Be able to deal with critical and urgent requests in a swift and efficient manner  - Handle any escalations from the broader team and liaise with clients or various other businesses to provide quick solutions  - Review and revise the current and existing processes   - Scope out requirements and execute to deliver on important projects   - Perform UAT testing to ensure project related enhancements are deployed accurately and efficiently  - Prepare and produce periodic or ad hoc reports to demonstrate progress to management   - Act as a mentor to junior team members in training, coaching and developing their expertise  - Independently manage Projects and drive forward with minimal or no supervision  Financial/ Budgetary: N/A  Individual Contributor (IC)/Managerial Both  Key Deliverables:   Percentage of Travel: 1 No 0 Yes, 10% of the Time 0 Yes, 25% of the Time   0Yes, 50% of the Time 0Yes, 75% of the Time 0 Yes, 100% of the Time  Relocation: No  Other:   QUALIFICATIONS  Required Preferred  Education: Master's or Bachelor's degree in a business related discipline or equivalent qualification   Experience: 3 year experience in relevant industry Experience in the research domain is preferred  Skills:   - Demonstrated strong analytical, organizational and project management skills with undaunted focus on client service  - Experience with working on various vendor platforms such as Bloomberg, Thomson Reuters, Factset etc  - Ability to manage expectations and maintain good working relationships with internal and external clients   - Good written and verbal communication skills and should be able to communicate at different levels (within and outside the team) with ease  - Should be good in multi-tasking, and independently manage workflow and be able to prioritize tasks according to their urgency  - Project management skills desired, and be able to handle and drive forward projects with minimal or no supervision  - Should be self-motivated, highly-focused and detail-oriented. Should be a good team player and demonstrate high level of energy and a desire to learn and progress within the team and company  - Should have strong MS Excel knowledge including the use of functions such as Vlookup, pivot tables, nested if functions etc .  - Should have sufficient knowledge of MS Access and VBA to automate projects thus reducing the manual effort  Other:   ORGANIZATIONAL RELATIONSHIPS  Reports to Direct: Mehul Patel  Matrix:   Supervises Direct:   Matrix:   Partnerships Internal:   External:   DEVELOPMENT  Career Progression:   COMPENSATION  Bonus/Incentive Eligible:   ADDITIONAL NOTES, IF ANY  Requisition/ ERMS # - _______________________  Salary offered: 4 - 10 LPA

Mumbai

Associate - CRM - Backend Process - Research & Analysis  

Associate - CRM - Backend Process - Research & Analysis   ,Job Description for Associate - CRM - Backend Process - Research & Analysis   in Black-Turtle in  Mumbai for (3-6) years of experience. Apply Now!

Job Description for Associate - CRM - Backend Process - Research & Analysis   in Black-Turtle in  Mumbai for (3-6) years of experience. Apply Now!