Assistant Manager - Operational Excellence - FMCG/Retail/Telecom

We are looking for an Assistant Manager - Operational Excellence for a very large multi-billion dollar conglomerate with operations in 40 countries.

This role is based at Kuwait. Six Sigma training & certification is critical.

Job Purpose:

- The purpose of the job is to drive and deploy the Operational Excellence program across the assigned Division.

- The Assistant Manager Operational Excellence will be a part of a major initiative to streamline the internal operations and will manage major components of process improvement.

- In this role, you will be responsible for developing a culture, skills sets and tools to further enhance service quality and Operational Excellence within our expanding organization.

Key Accountabilities:

- Lead the execution of Operational Excellence (OE) initiatives and programs to promote and build an OE culture and mind set.

- Identify and lead OE projects to drive business improvements across the company such as: improve quality, enhance revenue and profitability, reduce cycle time and cost and boost customer satisfaction

- Train employees in process improvement methodologies to increase awareness, applications and practices across the company

- Coach & Mentor Green Belts, Yellow Belts & White Belts for project execution

- Conduct White Belt Trainings

- Provide regularly projects update reporting to management and feedback to projects teams.

- Implements best practices / techniques to ensure quality and Operational Excellence of all activities related to services and sales

- Achieve Yearly Savings target from OE Projects

- Achieve Yearly target for Green Belt, Yellow Belt and White Belt trained & certified employees

Skills, knowledge & experience required:

- MBA from a recognized / premier university or business school

- 2-3 years of process improvement experience,

- Overall 7+ years of experience

- Strong English and Arabic language capabilities

- Strong communication, presentation and interpersonal skills

- Ability to work independently and effectively with cross-functional teams, working against critical deadlines

- Have eye for details & Good Analytical Skill

- Recognized process improvement Training & Certification (eg Lean, Six Sigma) will be an advantage