Assistant Manager - Frontline Sales - IT

Role Overview :

The Assistant Manager : Frontline Sales will be responsible for assisting the revenue generation function by selling the company's products and services. The candidate must be a tech-savvy individual with exceptional communication skills in order to effectively initiate conversations, generate sales leads, see them through to closure and build a healthy rapport with existing as well as prospective customers.

The Assistant Manager : Frontline Sales will share joint responsibility with the Inside Sales and the Field Support teams to ensure smooth closure of all opportunities.

- The incumbent will also be responsible for post-sale interactions with customers to ensure that all outstanding payments are collected as per the prevailing norms, identify opportunities for up-selling and cross selling, and collect feedback for additional feature requirements.

Responsibilities :

To be completely familiar and conversant with all the features and benefits of the company's products and services, and to convey these to customers during interactions and meetings.

- To make cold calls to prospects generated by external sources of lead-generation.

- To identify decision makers within targeted leads and initiate the sales process.

- To penetrate all targeted accounts and originate sales opportunities for the company's products and services.

- To set up and deliver sales presentations, product/service demonstrations as and when required.

- To assist in preparing price quotes for prospective customers, with relevant and accurate information.

- To ensure systematic follow-up with the cases mapped to him/her to take them to time-bound closure.

- To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.

- To ensure that the CRM system is completely updated with all customer/prospect details and interactions.

- To ensure that all payments are collected as per the company's payment terms.

- To identify areas of improvement in the company and assist in creating and implementing solutions.

Skills and Abilities :

- You are expected to be a proficient computer-user, particularly with office productivity and email applications.

- Good presentation skills as you will be required to deliver process presentations during in-house training programs.

Personal Attributes :

- An outgoing personality with sound interpersonal skills, who will leave a positive impression on the customers.

- A systematic and professional approach to work is an essential quality.

- Excellent communication skills - spoken and written English.

- Should be able to handle a demanding work pace and ensure that committed outcomes are delivered.

- Should be a dependable team-player who ensures that the goals of the team are kept in focus at all times.

Salary Range: 8 - 10 LPA