The Position :   The job holder will be responsible for all the soft and hard services of the company. He will be accountable for managing the office transport system, housekeeping, Cafeteria, Facilities, real estate, air-conditioning, Security, and events for the company in his role. He would be responsible for upkeep & maintenance of all office infrastructures. The person will be responsible for general office procurement, office supplies, and IT procurements. He will also handle all compliance related to STPI unit. This position reports directly to the Head of Human Resources and is located in Gurgaon, India.  Specific Responsibilities :  Office Transport Systems :   - Managing transport service function according to the cab policy, drive office transport system for 200 employees working in different shifts   - Complete Route and Fleet Planning  - Making and updating weekly and daily Cab Rosters   - Possess good knowledge of route planning in Delhi and NCR area  - Making sure the transport operation meets its performance and safety targets, monitoring it and reporting to senior management.  - Monitor operations to ensure that staff members/ service providers comply with administrative policies and procedures, safety rules, and government regulations  - Analyse expenditures and other financial information in order to develop plans to keep cost within budgeted limits, recommend effective cost control measures.   - Efficiently managing the Transport vendor/ driver team and fleet.   - Resolving and managing escalations, employee queries and complaints courteously and efficiently.   - Possessing a good understanding of all relevant legal/ government compliance.   - Take initiative to achieve operational efficiencies and optimize cost  - Handling & timely reporting of incident & accidents to concerned stake holders.  - Surprise checks for vehicle documents (RC, FC, Insurance, Tax etc.)  Cafeteria & Pantry Services :   - Maintain cafeteria operations.   - Maintain a high standard of- hygiene, safety and cleanliness in accordance with food industry and statutory requirements.  - Ensure prompt invoicing and recovery for the services are rendered as per the agreement.  - Assess weekly and monthly figures and maintain adequate controls to monitor budget performance.  - Ensure all vending services are operational without any downtime.  - Work with the service provider to create weekly food menus.   - Liaison with the Catering vendor and the food committee and ensure the caterer adheres to the cafeteria timings.  - Conduct Kitchen audits and ensure the vendor adheres to the compliance matrix.  Housekeeping :   - Manage the daily activities of the Housekeeping to ensure appropriate cleaning of all office areas, washrooms, meeting rooms etc.  - Planning, organizing and directing team members to ensure the highest degree of satisfaction and facility upkeep.  - Daily supervision of the contracted housekeeping staff.  - Ensure adequate housekeeping supplies and inventory is maintained.  - Conduct regular inspections of all meeting rooms, seating areas etc..  - Ensure and audit the proper maintenance of all housekeeping equipment.  - Investigate complaints regarding housekeeping service and equipment, and take corrective action.  - Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.  - Managing effective air-conditioning system  Security :   - Ensuring complete security of office premises and equipments  - Leading team of office security staffs  - Ensuring that the team adheres to the security guidelines etc.  STPI :   - Must Know Software Technology Park of India (STPI) unit procurement processes  - Handling Renewal of Custom Bonded License, Green Card etc. with STPI  - Knowledge of how to secure Import Certificate, Procurement Certificate, Re-warehousing certificate  - Must maintain cordial relations with Customs and Central Excise and STPI, Noida  Procurement :   - Office supplies such as stationary, tea/coffee, confectionary etc.  - Purchasing of all housekeeping cleaning materials  - Capital Item procurement such as IT peripherals etc.  - Seek competitive quotes from different vendors, do the cost benefit analyses, seek management approval, and release the purchase orders.  Vendor Management and Annual Maintenance Contract :   - Handle annual maintenance contract of equipment's such as UPS, PAC, Air-conditioning, Fire Fighting Systems etc.  - Handle all services Contract such as Transport, Housekeeping, Food, Security etc.  - Manage all vendors, maintain cordial relationship with all existing suppliers  - Develop new vendors for better and competitive rates  - Evaluate suppliers on various parameters  - Follow up with the vendor for timely invoice submission and coordinate with accounts payable team for timely payments  Qualifications & Experience :  - Strong analytical orientation and problem solving capability.   - Comfortable with MS Office.  - Should have 4+ years of experience in Administration and Facilities management, should have knowledge of STPI unit.  - An undergraduate degree is required. Masters degree will be preferred.  Personal Characteristics :  - Must have an understanding of the need for excellent productivity and quality, together with an understanding of how to elicit these aspects from a workforce  - Must be able to use initiative to obtain results  - Must have proficiency in English language, and strong analytical, reasoning skills  - Must be flexible and adaptable.  - Must have a proactive personality and able to impact their personality on the department.   - Must be able to prioritize work and meet deadlines whilst working under pressure  - Must be a confident communicator with a bias towards customer care.  - Must have the ability to train, encourage and motivate staff.  - Must have strong Negotiation Skills and Crisis Management Skills  Salary Range: 6-9 LPA

Delhi NCR

Others

Assistant Manager - Facility - BPO 

Assistant Manager - Facility - BPO  ,Job Description for Assistant Manager - Facility - BPO  in KMC in  Delhi NCR Others for (5-8) years of experience. Apply Now!

Job Description for Assistant Manager - Facility - BPO  in KMC in  Delhi NCR Others for (5-8) years of experience. Apply Now!