Assistant Manager - Benefits - BFSI

- To provide benefits administration support globally

- Monitor the overall processes management, identify improvement areas and implement adequate quality control measures to maximize customer satisfaction level

- Co-ordinate with multiple stakeholders & teams, spread over various geographical areas and time zones

- Prepare standard operating procedures (SOP), ensuring conformance to service level agreements, implementing audits in line with the guidelines specified by the client/onshore partners

- Conducting benefits benchmarking exercise for various APAC countries using market published reports

- Working closely with the country HR on tracking the insurance vendors, renewals and premium amount on an on-going basis

- Analyzing the variable pay structure for various countries to ensure optimum alignment with the market in order to stay competitive

Required Skills/Qualifications:

Qualifications

- The incumbent must be an MBA or PGDBM specialized in Human Resources from premier B-Schools with about 4-6 years’ relevant experience ( 2007 - 2010 batch)

- Must have strong interpersonal skills and be able to create comfortable interaction environs with multiple employee levels

- Must have hands on approach to work and ability to think laterally

- Must have excellent communication skills

- Strong analytical skills and numeric capability

- Strong analytical and problem-solving mindset with project management experience

Organisation - A leading MNC (BFSI)

Location Gurgaon

Part time MBA/PGDBMs need not apply.