Assistant General Manager/AVP - Presales - Retail Domain - BPO

Job Title: Presales for Retail domain

Skill: BPO - Customer Relationship Management Application

Job Description:

- Lead all existing / New sales and solutions initiative / efforts such as RFIs, RFPs etc

- Conceptualization and creation of Collateral for presentation/solution gage in discussions with ISU- s/Account /Sales for RFI, RFP etc

- Client presentations, meetings etc

- To work towards providing simple and cost effective business solution to clients in complex / unstructured environments

- Co-ordinate industry research for trends and opportunities

- Work with Solution Head for :

1. MIS/Reporting

2. Budgeting

3. Sr. Management discussions/presentation

4. Goal/target ownership

- Critical Skills required

- Excellent client facing and communication skills

- Excellent presentation skills

- Indepth Knowledge of the respective industry domains industry with thorough understanding of atleast one or more industry verticals

- Global Respective industry domains Industry expertise related to pre-sales/solutions

- Knowledge & Experience of BPO delivery models and should have pre-sales/solution experience