Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description Why American Express? There's a difference between having a job and making a difference. - American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. - We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they- re ready to take on a new career path, we- re right there with them, giving them the guidance and momentum into the best future they envision. - Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Function Description : - Global Servicing Network (GSN) delivers extraordinary customer care to Card Members, merchants and commercial clients around the world, while providing world-class credit, collections and fraud services. Network Engineering &amp; Optimization and Capabilities team are part of Global Strategy &amp; Support (GSS) group and they enable GSN to deliver best in class customer experience through : - Providing functional expertise and ongoing support to operations and cross functional initiatives - Maintaining and continuous improvement of GSN processes &amp; infrastructure. Purpose of the Role : - Create significant value for business stakeholders by leveraging Machine Learning tools &amp; capabilities to solve critical business problems within the business unit Responsibilities : - Regularly engage with business teams to understand their needs and imperatives and operationalize a framework for deploying Machine Learning models - Prototype and simulate use cases for Machine learning basis the GSN operating environment and ability to operationalize into workable algorithms &amp; solutions. - Rigorously test algorithms as per business norms and delivering significant working leverage over status quo and generate value for the business. - Deploy models in production environment and regular maintenance of production variables like Lift, Support, Confidence and continuous bootstrapping of sample cases for revalidation of results. - Write, debug and compile codes in multiple Machine Learning and Database Environments using Python, Hive Query Language Qualifications : - Critical Factors to Success: - Create &amp; deploy efficient models within servicing function through data analysis and developing valuable insights - Analyse large and complex dataset for quick insights. - Boost innovation in modeling techniques and variable creation while solving business problems by staying abreastwith new age technologies and bringing in an external perspective - Collaborate with business &amp; internal stakeholders to identify opportunities of deploying models Past Experience : - 2-3 years of experience with knowledge of Machine Learning tools &amp; skills - Coding especially Python &amp; database query languages like SQL and HiveQueryLanguage Academic Background : - Bachelor/Masters in Statistics or Computer technology, Functional Skills/Capabilities : - In-depth knowledge of business/ servicing processes across card member life-cycle - Understanding of drop off &amp; pick up points for a customer's journey - Ability to dissect problems Technical Skills/Capabilities : - Pattern recognition - Text mining - Sentiment analytics - Statistical modelling - Machine Learning algorithms - Data Analysis using Hive Query Language/ SQL - Basic understanding of new age technologies Knowledge of Platforms : Python tools: - Pandas,Numpy, - Scikit, NLTK, Python, Hadoop, Hive, Spark, Pyspark, SQL Big Data: Cornerston Behavioral Skills/Capabilities: - Enterprise Leadership Behaviors - Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective - Bring Others With You: Build the Best Team, Seek &amp; Provide Coaching Feedback, Make Collaboration Essential - Do It The Right Way: Communicate Frequently, Candidly &amp; Clearly, Make Decisions Quickly &amp; Effectively, Live the Blue Box Values, Great Leadership Demands Courage Job type- Permanent Industry Type - Operations The Apply Button will redirect you to website. Please apply there as well. #NOLI

Gurgaon/Gurugram

American Express - Senior Data Architect - Global Servicing Network 

American Express - Senior Data Architect - Global Servicing Network  ,Job Description for American Express - Senior Data Architect - Global Servicing Network  in American Express in  Gurgaon/Gurugram for (2-3) years of experience. Apply Now!

Job Description for American Express - Senior Data Architect - Global Servicing Network  in American Express in  Gurgaon/Gurugram for (2-3) years of experience. Apply Now!