American Express - Process Manager - Sales Incentive Planning

Responsibilities

- Ensure timely and accurate monthly/quarterly incentive calculation for sales people

- Run incentive calculation model, perform high quality due diligence on the payments for the given portfolio/s

- Ensure strict adherence of control and compliance and related policies

- Person needs to have an eye for detail and should ascertain Stakeholder and Leadership expectations quickly thereby ensuring seamless and quality delivery

- Individual should have strong knowledge and prior working experience on Incentive tool

- Prior experience on Incentive management process is a must

- Strong analytical and problem solving mindset

- Facilitate business requirements gathering and application testing initiatives by driving alignment with key business stakeholders.

- Perform annual updates of all compensation business rules and drive process efficiency through automation

- Ensure the proposed design meets business requirements, enterprise quality standards

- Work with quality assurance managers to coordinate system and user acceptance testing activity

- Strong communication skills and ability to work with stakeholders across different geographical locations

- This role may be subject to additional background verification checks.

Qualifications:

- 3-5 years of experience in Incentive calculations, detailed business knowledge around the compensation process and business rules (ramifications of exceptions).

- Proven ability to align data needs to business strategies.

Key Skills : 

- Reporting tools utilization to create/generate/maintain simple/complex reports

- Strong Query building /writing experience using SQL on database platform.

- Must have good understanding of Advance Excel/VBA

- Must have experience uploading and managing large data files and managing file formats etc

- Data modeling - Demonstrate a strong understanding of the application, data design and their relations to enable them to write reports that support reporting and compensation plans

- Understand how reporting and compensation plans work in parallel

- Have deep business knowledge that enables them to create business rules to execute the business strategy for the acquisition channels

- Background of working with Payroll/Compensation systems with complex structures will be an added value