American Express - Lead Analyst - Sales & Business Enablement Team

This is a Band 28 role:

American Express is a global services company and the world's largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.

American Express for 9th consecutive year has been voted among India- s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work - Hall of Fame.

At American Express, we serve customers, not transactions. We- re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.

A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.

Come join us and realize your potential.

Description

- The open role is an exciting opportunity to be part of GBS SABE - Merchant Data Capabilities in a dynamic, intellectually stimulating, open, fun and collaborative environment.

- If you seek challenge, have a customer centric, strategic, analytical mind-set, consider working with American Express. This role will be part of the Sales & Business Enablement (SABE) based out of Gurgaon supporting Data Capabilities team.

- The Data Capabilities team is responsible for providing analytical support for global merchant data platform. The job uses a broad set of analytical tools/techniques for data analytics, data validation, data cleansing, data extraction, analysis & transformation, platform migration, data interpretation & insights related to data Platform & Capabilities projects. The role also requires strong project management skills with strong understanding of AGILE product management methodology.

Responsibilities

- Independently working with regional partners/customers to deliver analytical insights and project execution.

- Perform Data Validation & build test case scenarios as per User Acceptance Testing & Post Installation Validation for Data Migration Project.

- Utilize broad set of analytical tools/techniques for data mining, data cleansing, data extraction, analysis & transformation, data interpretation & insights, & reporting solutions.

- Conduct In-Depth Data analysis for Data related Queries and understand the data platform end to end.

- Strategize, plan & execute the Migration of Data Platform/ Proof Of concepts

- Conduct deep analysis to uncover trends, recommend business solutions and implement strategic initiatives

- Consult with business owners and recommend appropriate solutions based on clear understanding of business needs

- Able to translate business needs to Technical Needs to collaborate with the technical SCRUM Teams.

- Drive on-time, high quality deliverables

- Create high quality and executive ready documentation around campaigns performance reporting.

Qualifications :

- Bachelors or Masters degree in Business or Analytical focus areas and/or Engineering

- 1-3 years of experience in Data Analytics with strong SAS programming skills is must

- 1-2 years of experience with programming skills on Big Data languages like Python & Hive

- Experience in Financial industry preferred

Key Skills

- Proficiency in Python, HIVE, SAS and strong understanding of relational database concepts (RDBMS) & SQL

- Advanced Excel skills, such as use of pivot tables, thorough knowledge of Excel functions, visual formatting techniques for user-friendly worksheet deliverables

- Ability to learn new systems and processes quickly.

- Ability to handle large datasets and proven ability to align data needs to business strategies.

- Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change

- Strong Customer management experience. Ability to prioritize and deliver quality work within a deadline-driven climate.

- Strong written and oral communication skill

- Strong work ethic with an intense will-to-win and demonstrated personal excellence

Job type- Permanent

Industry Type - Finance

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