Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description Why American Express? There's a difference between having a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We- ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they- re ready to take on a new career path, we- re right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. Function Description: GCMA is responsible for targeting, acquiring, engaging and retaining commercial customers over online and offline channels and delivering world-class analytics, insights and data products for the Global Commercial Services and Global Merchant Services organizations Purpose of the Role: In this role, Analyst will be challenged with designing and creating world-class customer analytics strategies in a very strong partnership with business partners internal to AXP. The person will perform data analysis, modeling, synthesize conclusions, communicate and present recommendations to partners. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Service's business at American Express. Responsibilities: - Design and implement a comprehensive framework for the triggers program by reaching customers at right moments in their journey with Amex. - Support and enable the Global Commercial Services Organization with actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance. - Partner with functional leaders, Strategic Business Partners and Senior leaders to assess and identify opportunities for better customer engagement and revenue growth. - Demonstrate Project Management capabilities to drive the execution of ideas and results. - Work closely with Marketing and Sales and key stakeholders to create and implement new analytical solutions for driving spend enablement, retention through Triggers and cross-sell initiatives. - Play an important role in communicating and influencing EDA leadership and partners (marketing and sales) to help test / roll out the recommended data-driven analytical initiatives which involve getting buy in from the market, developing test framework, deploying and tracking. Critical Factors to Success: Drive value for the company through analytical thinking and delivering high impact projects. Qualifications Past Experience: At least 1 year of experience in the analytics industry. Academic Background: - Bachelors/Masters in quantitative fields from Tier 1 colleges. Functional Skills/Capabilities: - Knowledge of the credit card industry is a plus. Technical Skills/Capabilities: - Good SAS/SQL skills with an ability to deliver data driven insights Knowledge of Platforms: - Hadoop, Big Data Cornerstone Behavioral Skills/Capabilities: - Excellent communication and interpersonal skills with the demonstrated ability / proven track record of striking balance between thought leadership, and converting business needs into analytical plans - Strong analytical/conceptual thinking acumen to solve unstructured and complex business problems and articulate key findings to senior leaders/stakeholders in a succinct and concise manner - Demonstrated ability to work independently and across a matrix organization partnering with marketing, sales, capabilities, decision sciences, technology teams and external vendors to deliver solutions at top speed Enterprise Leadership Behaviors : - Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective - Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential - Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage Job type- Permanent Industry Type - Operations The Apply Button will redirect you to the website. Please apply there as well. #NOLI

Gurgaon/Gurugram

Haryana

American Express - Business Analyst - Global Commercial Customer Analytics Services 

American Express - Business Analyst - Global Commercial Customer Analytics Services  ,Job Description for American Express - Business Analyst - Global Commercial Customer Analytics Services  in American Express in  Gurgaon/Gurugram Haryana for (1-3) years of experience. Apply Now!

Job Description for American Express - Business Analyst - Global Commercial Customer Analytics Services  in American Express in  Gurgaon/Gurugram Haryana for (1-3) years of experience. Apply Now!