Position Title: Engagement Manager   Location: Mumbai  Individual contributor role  About the Job  In this role, you will use your background in technical pre-sales, project management & delivery to help define and develop our customer’s online strategies, moving them from concept to implementation. You’ll also invest your time in understanding customers business models and Akamai’s advanced solution set to define, operational models that best leverages both the customer’s and Akamai's strengths. Akamai plays great emphasis on customer education of solution development, management, strategy and roadmaps. You will work closely with Akamai's Global Service & Support team to help support and develop your customers.  About the Team  Engagement Managers are part of Akamai’s Global Services & Support team, working with Sales, Technical Support, Business Support and Professional Services to deliver high value Akamai services to our premier and enterprise accounts.   Responsibilities   - Serve as the central point of contact for the customer, managing client relationships, overseeing integrated account team execution, and ensuring we meet or exceed customer expectations.  - Work independently or lead small technical teams with Akamai enterprise customers/resellers to evaluate the customer’s web architecture and deliver the appropriate integration solution.  - Own customer implementation projects, including providing full project management, creation and maintenance of implementation documentation and tracking timelines and deliverables.  - Work closely with direct sales to educate customers about the superiority of Akamai's services - this includes conference calls, site visits, presentations, technical evaluations, technical objection handling, proposals, and follow up on all customer related issues.  - Provide recommendations of technical strategies and solutions.  - Strategic development and technical management of customer environment.  - Create and expand the customer relationship through exploration of the customer’s business.  - Education of Akamai portfolio, roadmap and product management.  - Resource management to meet customer requirements.  Basic Qualification  - Education: Bachelor’s degree in Engineering, Computer Science, or related technical field or Equivalent experience.  - Overall experience: 5 + years.  - Strong written and verbal communication skills, including the ability to effectively present technical and business related subjects to all audiences, from the user to the executive level.   - Experience in a customer facing role selling, delivering or supporting technical products or services.  - Demonstrated success developing client relationships.  - Must be able to work independently as part of a remote team.  - Must be enthusiastic, action oriented and be able to communicate clearly and effectively to both technical and business audiences.  - Experience in one or more web development languages, methodologies, and / or architectures.   - Candidate should be able to teach a class or provide training and mentoring in these technologies.  - Must be willing to travel (20% of the job requires traveling).

Mumbai

Akamai - Engagement Manager 

Akamai - Engagement Manager  ,Job Description for Akamai - Engagement Manager  in Akamai Technologies in  Mumbai for (6-11) years of experience. Apply Now!

Job Description for Akamai - Engagement Manager  in Akamai Technologies in  Mumbai for (6-11) years of experience. Apply Now!