Garima Dhingra, SAP HR Functional Consultant

Pooja Gupta, IT Operations Sr. Analyst

Neha S. Athanikar, Manager - Accenture Strategy

Vibhuti Thakkar, Manager - Accenture Strategy

SUMMARY High level overview  Digital Global Operation team is a part of the Industry Program CoE team, mapped under the Growth and Strategy function in Accenture. This team was setup to support the Digital C Suite and key leadership for managing their Sales and Pipeline, improve sales effectiveness and provide program and project management support.   The Accenture Digital Business Operations Manager will be responsible to deliver operations support to the Digital Global Operations leads. S/he will propose and execute a cost effective way to deliver that support through a combination of state of art tools/ technology and a team of highly motivated individuals.   S/he will be key member of the business operations team for the Digital business.   ACCOUNTABILITIES   Answerable/Liable for success  - Business operational support to Digital business covering   Planning and forecast  Reporting and analytics  Leadership insights  Investment and operational budget  Sales pipeline  - People and capacity management  RESPONSIBILITIES   Tasks, functions, deliverables Performed  - Team and work management  Innovate and deliver additional value to Digital leadership through efficient, quality service and continuous improvement   Juggle multiple requests, prioritize according to business stakeholder needs and requirements  Accountable for data accuracy, timeliness and overall quality of the work product  Act as a point of escalation for overall delivery  Ensure business continuity and pro-active management of delivery risks  Act as backup as and when needed for the team members  - Innovation  Constantly innovating to stay ahead and remain state of art   Use latest analytics tools to provide insights to business  Identify new visualization techniques and methods   - Grow the internal customer portfolio within the Digital business  Identify new areas to support in operations and program Management umbrella  Increase the depth and breadth of services to existing internal customers  - Stakeholder management  Understand Digital leadership operational leadership's requirements  Ability to drive change by working with various levels of stakeholders  Interface with finance and various central teams and maintain relationships  Find new ways or synergies for doing things  - People management  Build a highly skilled and engaged team  Lead a team including permanent and contract resources. Responsible for career development and team management including, but not limited to, on-boarding, performance management, employee engagement, training and retention programs  Based on work demands, hire contractors/ loaned/ permanent resources   Manage day to day people issues and provide first level of people leadership and guidance  Assign work to team members based on skill set, availability and individual preferences and strengths  Upskill the resources as needed  QUALIFICATIONS Degrees, Certifications  - MBA or equivalent  - 12-14 years of post-education experience  - Experience to include global exposure, program management, people management and business operations  - Good understanding of MIS, dashboards and scorecards for business review   - Preferably handled projects in the areas of process improvement, operations, analytics, MIS  - Knowledge of MIS tools like Power BI, Tableau, Access, advanced excel preferred   TOP REQUIRED BEHAVIORS AND SKILLS  - Strong business operations and MIS experience  - Analytical skills; detects, analyzes and solves work problems  - Highly comfortable working with large volume of data  - Strong interpersonal communications and networking skills  - Good at working in an ambiguous environment and applying structured problem solving skills  - Good at managing a network of senior stakeholders and driving change through influencing skills  - Must be customer centric with a passion for creating value to drive change   - Effective presentation skills  - Leadership and strategic thinking skills   - Strong project management skills  CAREER LEVEL - 7

Delhi NCR

Accenture - Digital Business Operations Manager 

Accenture - Digital Business Operations Manager  ,Job Description for Accenture - Digital Business Operations Manager  in Accenture in  Delhi NCR for (11-15) years of experience. Apply Now!

Job Description for Accenture - Digital Business Operations Manager  in Accenture in  Delhi NCR for (11-15) years of experience. Apply Now!