Garima Dhingra, SAP HR Functional Consultant

Pooja Gupta, IT Operations Sr. Analyst

Neha S. Athanikar, Manager - Accenture Strategy

Vibhuti Thakkar, Manager - Accenture Strategy

CMT - Comms  - This role is for a consulting professional with experience in telecom BSS/OSS process architecture design and implementation. The role will provide expertise to help telecom clients design and implement their processes and improve the same by mapping them to industry standards, by streamlining and providing support across various related activities   - It should be noted that as in most consulting roles, the candidate may be called upon to perform significantly different roles and projects that come up from time to time in a broadbased consulting organization. Such projects may be in any location across the world. These may include client - oriented projects as well as development of POVs for Accenture.   - Project durations typically vary from several weeks to more than a year. Flexibility in work, Core Intelligence and ability to work with customers along with readiness, infact eagerness to travel within a very short notice period is a crticical pre requisite for each candidate.  Project Delivery :   Work in teams to deliver projects for global clients, and be responsible, with minimal supervision, for :  - Developing an end to end process architecture in line with chosen BSS/OSS platforms  - Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions  - Ability to co architect the to-be processes with strong functional understanding of best practices in sales, marketing, provisioning, activation, billing and revenue management  - Prepare Operational Impact Analysis and business cases to analyze the project in terms of cost and FTE  - Act as an business advocate of the customer at all stages of the process and work with technology teams   - Support projects throughout the solution development life cycle, from establishing vision and scope to validating business and user requirements in the testing phase  - Engaging all the stake holders as a virtual team (Customer, Development and Accounts team, Product manager, operations) for product launches.  - Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements - thereby acting as an interface between business and technology teams  - Perform an effective gap analysis of the existing product & solution against the requirements, and refined/define the requirements which will be cost effective & more aligned to the product/solution/COTS  - Be able to independently liaise with customers and convincingly present process gaps/redundancies identified and proposed to-be processes- especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required  Business Development : Support efforts of global sales team to identify and win potential opportunities within the CMT practice  Industry Expertise : Provide industry expertise in telecommunications   Specific experiences will include :  - 1-4 Years of progressive or consulting experience; experience in a consulting firm is preferable  - Strong telecom industry background experience and knowledge on BSS/ OSS processes.  - Consulting or functional experience for operators / service providers along with the following skills   - Possess understanding and knowledge of eTOM Framework and other industry standards/ models  - Designing As-Is & To-Be processes, Business Process Reengineering & improvement, Business Transformation, Billing, Opportunity Assessment, data analysis and Systems Mapping.  - Ability to understand cross functional process interlinkages and prepare process architecture diagrams   - Propose solution options based on the analysis and recommend the option that is architecturally-compliant and most feasible in terms of cost effectiveness, robustness, security and maintainability across the architecture  - Complete understanding of SDLC - Agile Methodology and ITIL processes and ensure all deliverables are in-line to SDLC processes  - Experience in continuous process improvement and identifying process gaps for New Launch, SIP (service Improvement Program & Migration processes).  - Mastery in modeling tools (e.g. Visio and other BPMN Tools).  - Knowledge on Standards such as BPMN, eTOM, SID, TAM preferred. eTOM certification is highly desirable. Representation in industry bodies would be an added plus  - Techno-Functional knowledge on following COTS will be an added plus: Siebel, BRM, Amdocs Clarify, Billing, and Intec Billing & Mediation.  - Strong analytical and problem solving skills  - Experience working with senior decision makers preferred  - MBA from a Tier 1/ Tier 2 B-school  - Exposure to global clients is preferred

Bangalore

Accenture - Consulting Role - CMT - OSS/BSS - Comms 

Accenture - Consulting Role - CMT - OSS/BSS - Comms  ,Job Description for Accenture - Consulting Role - CMT - OSS/BSS - Comms  in Accenture in  Bangalore for (1-4) years of experience. Apply Now!

Job Description for Accenture - Consulting Role - CMT - OSS/BSS - Comms  in Accenture in  Bangalore for (1-4) years of experience. Apply Now!