Health insurance

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Cafeteria

Wingify Software Reviews by Employees

About the Role: - We are seeking a proactive and customer-centric Technical Account Manager to join our team. - In this role, you will be the dedicated technical point of contact for assigned customers, ensuring all their queries and issues related to the product are addressed promptly. - You will leverage your technical expertise and customer service skills to build strong relationships, resolve complex issues, and drive product adoption. - This role requires a strong understanding of web technologies and a passion for delivering exceptional customer experiences. Responsibilities: - Serve as the primary technical contact for assigned customers, building and maintaining strong relationships. - Collaborate with Development, QA, and Product Management teams to resolve customer issues and provide feedback for product improvements. - Log and track software defects using our bug tracking system (e. , Jira), ensuring timely resolution. - Collaborate with the Sales and Customer Success teams to ensure seamless customer onboarding and ongoing support. - Professional Competencies: - Strong understanding of web applications, HTML, JavaScript, CSS, and jQuery (mandatory). - Proven experience in supporting enterprise customers and managing technical accounts. - Excellent communication, interpersonal, and problem-solving skills. - Ability to analyze logs and diagnose complex technical issues.

Anywhere in India/Multiple Locations

Wingify -  Technical Account Manager (2-6 yrs)

Apply to 1 Wingify Software jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Wingify Software Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 1 Wingify Software jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Wingify Software Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM