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Balance Hero India Reviews by Employees

Credit Processing Associate

Senior Executive

About Company: Balancehero India Pvt. Ltd. (BHI), the wholly-owned subsidiary of Balancehero Co. Ltd. , Korea which runs and operates the mobile app True Balancea one-stop destination for financial services. Founded by Charlie Lee in Korea in 2014, Balancehero started its operations in India in the year 2016. It started off as a balance check application and the company has expanded its business model to financial services. The company aims to build a financial platform for the next billion which set the context for loans, utility services, pay later services, and commerce services. The Company's wholly-owned subsidiary True Credits Private Limited, is a licensed NBFC that aims to bridge the financial gap in India by making Finance available for all. True Credits lends through the True Balance mobile application. About True Balance: - Owned and operated by BalanceHero Group, True Balance is an RBI authorized Prepaid Payment Instrument (PPI) issuing entity. - It offers loans through its subsidiary and RBI licensed Non-Banking Financial Company True Credits Private Limited and other RBI licensed partners. - Founded in 2016, as a mobile app for users in India to efficiently manage their phone calls and data usage, True Balance is now Indias one of the top financial services platforms providing solutions to all the financial needs of its users from obtaining instant loans, paying utility bills to do prepaid recharges seamlessly. - To date, True Balance has raised more than US$84 million in equity funding from marquee global investors like Softbank, Naver, and Line to name a few. - The company aims to become the go-to financial services platform for the next billion people in India, playing a key role in the nationwide push towards the goal of Digital India and advancing financial inclusion amongst the unbanked and underbanked people. https://www.truebalance.io/ About True Credits: Established in 2019, True Credits is the RBI licensed NBFC that provides innovative financial services to empower the next billion unbanked users. They cater to the personal and business needs of consumers by providing fast and hassle-free finance. True Credits is focused towards unbanked users who have created a huge demand for instant credit services in India. Marketing automation: - One who understands & has experience around marketing automation. - Understanding of in-app events , user personal, funnel conversions , analyse trends and develop strategies for growth. - Develop and execute strategy: Create and optimise retention strategies through A/ B testing approach and finding improvement areas. - Increase both new and repeat sales through re-engagement strategies. - Develop goals, strategy, metrics, and execution plans to bring retention at the core of marketing drivers. - Analyzing data: Using data to understand customer behavior and funnel dropoffs. - Building campaigns: Developing and delivering campaigns to improve funnel conversion rates, reactivate, and increase customer lifetime value. - Monitoring performance: Closely monitoring campaign performance and reporting on results with automated dashboards. - Good with SQL and data visualisation. - Identifying trends: Identifying trends, risks, and opportunities to maximize customer lifetime value. - Collaborating with teams: Working with cross-functional teams to create and prepare new campaigns. - Evaluating programs: Evaluating program results and optimizing as needed. - Leading projects: Leading ad hoc projects and initiatives to improve the business revenue. - Should be self motivated to drive new initiatives and programs that can help in business growth. - Should have at least 5-8 years of Retention experience. - Experience in Marketing Automation. - Preferably from fintech domain (Consumer durables can equally work). - Has worked on Retention Tools & Systems (Ex:MoEngage, WebEngage,Clever Tap etc). Desired Behaviours & Alignment: - Process Management & Improvement. - Strong interpersonal skills for cross-functional interactions & collaborations. - Customer and Business orientation. - Smart & intelligent, willing to learn, passionate about work, strong positive attitude and customer-centric. - Strong Data analytic insights expected to work with numbers and data to monitor churn metrics, campaign effectiveness, and value retention metrics, etc. - Proficiency in Excel (must) & Good hands on SQL Queries. - Knowledgeable about industry trends and benchmarks.

Gurgaon/Gurugram

True Balance - Manager - Retention Marketing (5-8 yrs)

About Balanhero Balancehero India Pvt. Ltd. (BHI), the wholly-owned subsidiary of Balancehero Co. Ltd., Korea which runs and operates the mobile app True Balancea one-stop destination for financial services. Founded by Charlie Lee in Korea in 2014, Balancehero started its operations in India in the year 2016. It started off as a balance check application and the company has expanded its business model to financial services. The company aims to build a financial platform for the next billion which set the context for loans, utility services, pay later services, and commerce services. The Company's wholly-owned subsidiary True Credits Private Limited, is a licensed NBFC that aims to bridge the financial gap in India by making Finance available for all. True Credits lends through the True Balance mobile application. About True Balance Owned and operated by BalanceHero Group, True Balance is an RBI authorized Prepaid Payment Instrument (PPI) issuing entity. It offers loans through its subsidiary and RBI licensed Non-Banking Financial Company True Credits Private Limited and other RBI licensed partners. Founded in 2016, as a mobile app for users in India to efficiently manage their phone calls and data usage, True Balance is now Indias one of the top financial services platforms providing solutions to all the financial needs of its users from obtaining instant loans, paying utility bills to do prepaid recharges seamlessly. To date, True Balance has raised more than US$84 million in equity funding from marquee global investors like Softbank, Naver, and Line to name a few. The company aims to become the go-to financial services platform for the next billion people in India, playing a key role in the nationwide push towards the goal of Digital India and advancing financial inclusion amongst the unbanked and underbanked people. https://www.truebalance.io/. About True Credits: Established in 2019, True Credits is the RBI licensed NBFC that provides innovative financial services to empower the next billion unbanked users. They cater to the personal and business needs of consumers by providing fast and hassle-free finance. True Credits is focused towards unbanked users who have created a huge demand for instant credit services in India. Head of Brand/Senior Brand Manager We are seeking an innovative, highly driven Head of Brand with 8-12 years of experience in consumer-focused internet brands(preferably in Fintech/BFSI) . You will play a crucial role in shaping and driving TrueBalance's brand narrative, executing powerful ATL and BTL campaigns, and building a comprehensive social media strategy that resonates with our audience. Job description - Make TrueBalance a preferred choice for customers in the short term personal loan category. - Develop Comprehensive Marketing plan collaborating with internal stakeholders to improve market share of the brand. - Understand the pulse of customer and align internal and external stakeholders. - Holistic plan to improve NPS of the brand. - Clearly articulate ROI of branding activities across brand campaigns, social media. - Leverage data and analytics to drive insights, track campaign performance, optimize strategies, and ensure efficient allocation of marketing resources. - Develop and implement a comprehensive brand strategy to ensure consistent communication across all channels, elevating brand's presence. - Lead the creation of both shortand long-form content, tailored to engage and resonate with different audience segments. You will ensure that content is creative, impactful, and aligned with the brand's voice and values. - Work closely with influencers, partners, and stakeholders to strengthen brand partnerships and extend reach organically through meaningful collaborations. An ideal candidate should have (Qualification and skills) - An eye for creative details. - 8-12 years of experience with atleast 2-3 years with consumer internet companies, Fintech experience is a big add on. - Strong understanding of business metrics. - Understands incrementality of brand marketing and its impact in driving key business metrics. - Understand digital media well. Personal Attributes - Go-getter with a strong execution focus. - Demonstrates ownership and commitment to delivering exceptional outcomes. - Huge hunger for growth and impact. - Collaborative team player, yet capable of taking full ownership of tasks and initiatives.

True Balance - Senior Brand Manager (8-12 yrs)

About Balancehero India. Balancehero India Pvt. Ltd. (BHI), the wholly-owned subsidiary of Balancehero Co. Ltd. , Korea which runs and operates the mobile app "True Balance"a one-stop destination for financial services. " Founded by Charlie Lee in Korea in 2014, Balancehero started its operations in India in the year 2016. It started off as a balance check application and the company has expanded its business model to financial services. The company aims to build a financial platform for the next billion which set the context for loans, utility services, pay later services, and commerce services. The Company's wholly-owned subsidiary True Credits Private Limited, is a licensed NBFC that aims to bridge the financial gap in India by making Finance available for all. True Credits lends through the True Balance mobile application. About True Balance: Owned and operated by BalanceHero Group, True Balance is an RBI authorized Prepaid Payment Instrument (PPI) issuing entity. It offers loans through its subsidiary and RBI licensed Non-Banking Financial Company True Credits Private Limited and other RBI licensed partners. Founded in 2016, as a mobile app for users in India to efficiently manage their phone calls and data usage, True Balance is now India's one of the top financial services platforms providing solutions to all the financial needs of its users from obtaining instant loans, paying utility bills to do prepaid recharges seamlessly. To date, True Balance has raised more than US$84 million in equity funding from marquee global investors like Softbank, Naver, and Line to name a few. The company aims to become the go-to financial services platform for the next billion people in India, playing a key role in the nationwide push towards the goal of Digital India and advancing financial inclusion amongst the unbanked and underbanked people. Balancehero India | LinkedIn. About True Credits: Established in 2019, True Credits is the RBI licensed NBFC that provides innovative financial services to empower the next billion unbanked users. They cater to the personal and business needs of consumers by providing fast and hassle-free finance. True Credits is focused towards unbanked users who have created a huge demand for instant credit services in India. Job Description: The candidate should provide comprehensive support to the legal team in all activities, ensuring compliance with legal requirements and company policies. This role involves reviewing and vetting agreements, drafting standard templates, resolving customer complaints, performing due diligence, supporting litigation processes, managing legal documents, conducting legal research, and coordinating with external advisors. Roles and responsibilities: - Drafting, reviewing, red-lining, negotiating, and finalizing documents. (Contracts, Letters, Proposals, RFPs etc. ) from a legal perspective, ensuring minimal/no risk to the organization. - Handling legal agreement for engagement of various vendors (tech/nontech), Handle commercials agreements, partnership agreements, marketing agreements, technology agreements etc. - Review of new and existing agreements to align them with the internal policies and standards. - Draft, vet and review the legal documents in relation to the lending and other financial products. - Advice the Business teams regularly on any legal query and advise on development and launch of new lending and other financial products from a legal perspective. - Streamline the deviation taking processes by following the risk matrix in relation to the legal documentation, Support, assist and advise internal stakeholders/teams on any legal aspect/query,Designing and approving the policies, processes. - Supporting in all litigations & filing of complaints with police/ court & liaisoning with enforcement agencies, investigation agencies, etc. - Managing the MIS maintained by the Legal team, perform internal retrospect examination for legal & highlight issues along with resolutions. - Experience in Indian laws and regulations concerning banking, NBFCs, financial services, fintech businesses, Co-Lending, Lending Platforms, intellectual property and technology. - Ability to work in a highly dynamic environment and collaborate with various internal and external stakeholders and external counsels. - End to end legal management of assigned business transactions. - Ability to think through original new products, expansion into new market verticals and areas relating to innovative fintech and financial solutions. - Experience in developing and implementing processes for efficient and streamlined operations surrounding contract negotiations and processes. - Provide time-sensitive support on a wide array of legal issues with the ability to conduct research and form views across different legislations and regulations governing the business. - Strong drafting and communication (both written and oral) skills in English. Required Experience: - 8-12 years of post-qualification relevant experience in the legal role in Banks/ NBFCs or law firms with banking & finance practice. - Experience in PPI Industry/NBFC will be an added advantage. - Should be from Delhi/Gurugram or agree to re-allocate in Delhi/Gurugram.

True Balance - Legal Manager (8-12 yrs)

Apply to 3 Balance Hero India jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Balance Hero India Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 3 Balance Hero India jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Balance Hero India Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM