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10/12 Namratha
Senior Consultant at Zoomcar

Views:2079 Applications:135 Rec. Actions:Recruiter Actions:9

Zoomcar - Fleet/Operations Manager (7-10 yrs)

Ahmedabad/Mumbai/Gujarat Job Code: 774004

Company Name: Zoomcar India Private Limited. (popularly known as Zoomcar)

Company Profile: Zoomcar is India's first and largest self-drive car rental service.

Were intensely focused on redefining urban mobility through our dynamic car sharing marketplace platform that creates a world class experience for both owners and renters. Were currently present across 25+ cities with a fleet of over 3,500+ cars across India. Please visit www.zoomcar.com for a detailed profile.

Candidate must have a minimum of at least 7-10 years of service centre experience.

- Prior experience as an insurance surveyor

- Should have thorough technical knowledge on automobile/four-wheeler

- Should have a minimum of 7 years service center experience (both on service and body shop)

- Should have knowledge of insurance claim process

- Ensure TAT is maintained to get the vehicles released from the service center and workshops

- Responsible to prepare SLAs with all required dealers

- Liaison with Service center and OEM

- Focus towards Cost, Cost-saving measures through warranty and goodwill

- Will manage a team of 3-4 members directly and will co-direct ground staff to ensure quality and TATs are maintained

- Candidate must be an Initiator and Result oriented with a bent towards people, Should be a self-starter and needs to be analytical, constantly finding improvement methods

- Frequent visit to the service center and monthly meeting with dealer needs to be done

- Mail etiquette and preparation of monthly reports and returns.

- Should have rigorous follow-up and tracker on the vehicles which have had breakdowns at out stations

- Analytical to reduce costs on each invoice

- Workshop audits by self and team members, Quality audits at sites and directing the same

- Responsible for TAT, Cost, Quality, and Process.

- The candidate will be the technical advisor to Zoomcar Karnataka Region.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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