Zoomcar - Assistant Manager - Operations (2-4 yrs)
Amigo by Zoomcar is a community car-pooling program for private car owners to earn rewards and reduce ownership cost by sharing their cars on the Zoomcar. Learn more here : https://www.zoomcar.com/zap/subscribe/amigo
Job Description :
Experience in years : 2 to 4 years
Department/Business : Operations and Growth
Location : Pune and Hyderabad.
Additional Qualification :
- Lead operations for the Amigo vertical for Kolkata and Delhi.
- Manage the entire ground team ( TLs & execs) to drive Amigo supply growth in the city.
- Ensure all necessary metrics are driven in the best possible way & suggest improvements continuously
- Identify gaps in operational performance in co-ordination with the central operations team
- Define processes for improving the operational efficiency
- Responsible for hiring and managing blue collared employees for running operations
- Responsible for planning and monitoring execution of processes
- We are looking for someone who's very strong on team management, data & process improvement.
- Someone who has the hunger to scale a new vertical in a city and ensure best customer experience is achieved via all necessary efforts!