Zoomcar - Assistant Manager - Operations

Amigo by Zoomcar is a community car-pooling program for private car owners to earn rewards and reduce ownership cost by sharing their cars on the Zoomcar. Learn more here :

https://www.zoomcar.com/zap/subscribe/amigo

Job Description Format:

 Experience in years : 2 to 4 years

Department/Business : Operations and Growth

Location: Pune and Hyderabad.

Additional Qualification :

- Lead operations for the Amigo vertical for Pune and Hyderabad.

- Manage the entire ground team ( TLs & execs) to drive Amigo supply growth in the city.

- Ensure all necessary metrics are driven in the best possible way & suggest improvements continuously

- Identify gaps in operational performance in co-ordination with the central operations team

- Define processes for improving the operational efficiency

- Responsible for hiring and managing blue collared employees for running operations

- Responsible for planning and monitoring execution of processes

- We are looking for someone who's very strong on team management, data & process improvement. Someone who has the hunger to scale a new vertical in a city and ensure best customer experience is achieved via all necessary efforts!