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02/02 Mishika
Senior HR Executive at ZooMedia

Views:509 Applications:158 Rec. Actions:Recruiter Actions:6

Zoo Media - Account Manager (4-6 yrs)

Delhi NCR/Gurgaon/Gurugram Job Code: 887774

Strategic :

- Receive medium - large client briefs and decode them with the team

- Review client briefs received & decoded by Associate Managers and Sr. Executives

Communication & Coordination :

- Regular touch-base calls and meetings with clients to provide updates, collect feedback, build relationship, understand client's strategic / growth plans and identify upsell opportunities

- Daily communication with clients to provide updates and collect feedback

- Ensure timely and prompt action (by the team) basis client feedback

- Ensure timely and proactive response to client emails (by self and by team)

- Review accuracy and completeness of information to be shared with functional teams

- Coordinate with functional teams to ensure timely, accurate and complete delivery of client work

Account Management :

- Brainstorm with relevant teams for client pitches and execution of briefs

- Ensure accurate referencing and industry benchmarking by the team

- Review all postings going on social media platforms

- Attend shoots and music recordings

- Vendor management for outsourced work

- Maintain and create campaign cost sheets

- Review and share weekly JSRs with clients

- Client on-boarding

- Review & vet presentations created (by the team) for client meetings, internal management meetings and case studies

- Pitch new concepts to existing clients, based on specifically identified needs of the client

- Industry benchmarking basis the competitor analysis process. Identify process improvements, new potential offerings and internal training needs basis the same

Reports :

- Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation

- Review reports created for social media and brand analysis

Finance :

- Raise all financial paperwork to clients and review those raised by vendors

- Calculate BCMA accurately

- Regular follow up with the client for due payment and ensure it's release by the due date

- Review all financial trackers and update the Associate Account Director on the same. Provide necessary inputs and course correction where required. Ensure their creation at the pre-defined frequency

Team :

- Organize weekly team meetings to track work progress and provide feedback to the team as a whole

- Organize regular one-on-one discussion (with team members) to provide and collect individual feedback

- Hire capable, independent resources that can understand, communicate and execute client briefs accurately

- Create a team culture of research and self-development

- Build more capable teams by mentoring and guiding them to find solutions proactively - on the client-side as well as internally

- Work with the L&D team to structure training programs that directly impact work quality along with specific competencies

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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